Your new company
Join one of Australia's most respected names in logistics and freight management solutions. Known for its rapid growth and industry innovation, this company partners with over 80 prominent brands to deliver reliable and efficient freight solutions across both domestic and international markets.

Your new role
You'll be the key point of contact for a variety of customers, transport providers, and internal stakeholders. Your day-to-day will include a mix of inbound and outbound communication-via phone and email-where you'll provide timely updates, investigate delivery issues, and collaborate with internal teams to ensure seamless freight resolution and customer satisfaction.

What you'll need to succeed

• Previous experience in logistics, freight forwarding, or supply chain customer service is highly regarded.
• Strong background in customer service with a proactive and friendly approach
• Clear and confident verbal and written communication skills
• A problem-solver who can think on their feet
• Comfortable working across multiple systems and screens
• Experience with Salesforce is a plus.

What you'll get in return

• A positive, team-oriented environment that values collaboration
• Regular team lunches, fun competitions, and company events
• On-site parking for your convenience
• Long-term career growth and development opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Jennifer Culham.