Are you looking for a role that provides meaningful and diverse work and offers genuine career growth? If so, the Administrative Review Tribunal is the place for you.

The Administrative Review Tribunal (ART) is seeking applications for multiple APS3 Tribunal Services Officer and APS4 Tribunal Officer positions across all our CBD locations, Adelaide, Brisbane, Canberra, Hobart, Melbourne, Sydney, Darwin and Perth, to support the Case Management, User Service and Member Support sections.

These positions are available primarily on a full-time ongoing basis; however, non-ongoing and part-time working arrangements can also be considered.

About the Tribunal:

The Administrative Review Tribunal plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

You can learn more about the Tribunal on the ART website.

What we offer:

• flexible working options, including flexi-time and consideration will be made for remote working where possible to support you with your commitments outside of work.
• competitive salary including generous superannuation employer contribution of 4%
• salary packaging options
• supportive career development opportunities
• access to holistic health and wellbeing programs support including Fitness Passport which provides discount to 350+ gyms, free annual influenza vaccinations and free eye tests
• generous leave allowances including Christmas to New Year office closure with no deduction from your leave balance
• Employee Assistance Program for you and your family
• Positive and inclusive culture

Read our Enterprise Agreement for more information about our terms and conditions of employment.

About the opportunities:

These positions offer a chance to make a meaningful impact and assist people through the review of government decisions and offer a genuine career path

APS3 Tribunal Services Officers:

$71,720 - $74,460 per annum+ 15.4% superannuation

We are looking for enthusiastic people with a passion for providing excellent customer service, who are organised and can work with competing priorities.

Some administrative tasks are part of the role, including scanning, receipting, and processing correspondence.

You will be responsible for providing information and handling enquires from tribunal applicants, their representatives and Tribunal members. Therefore, good verbal and written communications skills are an essential requirement of this role.

APS4 Tribunal Officers:

$76,887 - $83,480 per annum + 15.4% superannuation

We are looking for driven people with a passion for providing excellent customer service.

A background with managing case work including updating and maintain files, case analysis, interpretation and making recommendations would be an advantage.

Some administrative tasks are part of the role, including data entry, actioning correspondence and mailbox management.

You will be responsible for providing information and handling enquires from tribunal applicants, their representatives and Tribunal members. Therefore, strong verbal and written communications skills are an essential part of this role.

Desirable for both roles:

• Tertiary qualifications in a field of study that might demonstrate some or all the required capabilities OR relevant experience in a similar work environment OR subject-matter expertise related to one or more of the ART's jurisdictions.

More information about the roles, duties and required capabilities and experience, is contained within the Position Descriptions and area information linked below and available on our Career Opportunities page.

How to apply:

All applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for. Please do not apply via SEEK Apply portal.

Click ‘apply’ at the top of follow the instructions on the online application.

• Please submit a CV (maximum of 3 pages) and
• Cover letter (maximum of 2 pages) outlining how your experience aligns with the capabilities and experience required for the role, as outlined in the position description.

You will be able to select which level role you wish to apply for as you move through the application however the selection panel will determine which area/s of the business your skills, capabilities and experience are best suited for.

Please note, Hays Recruitment Agency will facilitate the interview process for these roles through an assessment centre. You may be contacted by a Hays representative and receive communication directly from Hays if invited to attend.

Position Eligibility requirements:

• Australian citizenship is a condition of engagement
• All employees are required to undertake an Australian Federal Police Check and a Health

Applications close: 11:45PM (AEST) on Sunday 25 May 2025

Should you wish to discuss this position, please contact:

Name: Nuwani Pathirana or William Francis

Title: Senior Talent Advisor

Tel: 02 9276 5443

email: [email protected]

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Please note a merit pool/list may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar non-ongoing and ongoing roles in the Tribunal, or the broader APS, within 18 months from the original advertised date in gazettal.

The Administrative Review Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability