As the Senior Business Intelligence Officer, you will play a pivotal role in the ongoing design and development of data modelling, analytics and visualisation solutions using contemporary tools to deliver actionable business intelligence to the Health Contact Centre and its stakeholders. This position requires a blend of technical expertise, analytical experience, and a passion for driving data-driven decision-making. The role combines a well-developed understanding of data storage, business intelligence and data analysis techniques coupled with problem solving and communication skills, to deliver client-centred information.

What you'll do

You will provide essential support to the Quality & Reporting workstream within the Planning and Performance team by designing, developing, and maintaining robust data models and provide guidance to clients in the development and implementation of HCC's analytics and reporting solutions. You will assist the Principal Business Intelligence Specialist in supporting business intelligence and analytics initiatives by adhering to industry best practices, ensuring the delivery of consistent, accurate and high-quality outcomes. You will work closely with HCC services to translate business and operational reporting requirements into intuitive and visually compelling dashboards and reports using modern BI tools such as Power BI.

About you

We are searching for someone who has:

• High level knowledge and working experience in developing and maintaining business intelligence solutions, data modelling, analytics and reporting solutions: current HCC reporting solutions include, but are not limited to, Microsoft Dynamics, Dataverse, SQL Server Reporting Services (SSRS), Snowflake, Microsoft Power BI (Desktop and Service).
• High level knowledge and working experience in querying, analysing and interpreting clinical and business information systems, in a health context: writing T-SQL and SQL queries, having knowledge of SQL Server Integration Services (SSIS) and extracting data from large datasets, critically analyse and transform into insights.
• High level communication and interpersonal skills with the ability to liaise with internal and external stakeholders.
• Demonstrated ability to work independently and as part of a cohesive team.
• Ability to prioritise workload effectively with excellent time management skills.

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing & development

• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Career progression with more than 300 diverse career pathways and career support to take you further!
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.