Responsibilities include:

· Greeting customers as they enter

· Allocating seating based on booking and preferences

· Providing customers with drink and food menus and answering their questions regarding ingredients

· Offer water on arrival to table

· Taking orders while paying attention to details (e.g. preferences of drinks and mix as well as food orders). Ensuring knowledge of both menus and noting any allergies. In turn flagging them with the Manager

· Deliver tastings and tours of the distillery.

Job brief

Responsibilities include educating customers on our drinks and menu, making recommendations based on their preferences, up-selling special items and taking orders. This includes offering tours pre or post food, whether they would like to purchase any cellar door products and/or provedore items.

To be successful in this role, you should have customer service skills and knowledge of distilling (or a willingness to learn). You should also be able to work various shifts. Ultimately, you’ll ensure an excellent experience for our guests.