• Permanent | Part time 4 days a week (Evening, Night and Weekend shifts)
• Salary: $38.23/hr + Super + Penalty rates + NFP Salary Packaging
• Location: Spring Hill QLD 4000
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
Mission Australia Brisbane Homelessness Service (previously Roma House) is a non-exclusionary temporary supported accommodation service that works in collaboration with Bric Housing located in Spring Hill, Brisbane and also provides mobile outreach services to clients in various locations. The service supports homeless males over 18 with medium to high needs.

Our Support Case Workers assist clients who are homeless or at risk of being homeless within a variety of settings, including residential and other accommodation types (boarding houses, private rentals, Department of Housing properties and other locations where people are residing or rough sleeping).

Your key responsibilities will be to:

• Assist Case Workers, Team Leaders, and other staff members with tasks such as client intake, exits, meal provisions, linking with support agencies
• Work closely with clients to create individual support plans to help them achieve their goals
• Updating data, file notes and reporting for the service
• Induct new clients into the service and ensure they are aware of relevant policies and procedures
• Respond to crisis situations in line with policies and procedures utilising supports available

Requirements for Success

• Diploma or Degree qualified in a relevant field including Social Work
• The willingness and ability to work a 24/7 rotating roster
• Experience working with clients from a variety of different backgrounds and levels of disadvantage
• Strong skills in advocacy, communication and referral
• A strong focus on customer service and the ability to treat clients with respect and compassion
• Sound Computer skills in MS Office and strong written communication
• Current First Aid Certificate or willingness to obtain
• Current driver's license

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply
Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.