Are you someone who takes pride in your work and thrives in a supportive team environment?
Do you enjoy delivering outstanding service and being part of a company that values professionalism, training, and celebrating success?

If you have a sharp eye for detail, strong leadership potential, and a commitment to providing exceptional service, we’d love to hear from you!

About Diamond Carpet Cleaning

For over 19 years, Diamond Carpet Cleaning has been delivering trusted, high-quality cleaning services across the Rockhampton region. Our mission is to provide an exceptional client experience to every client each and every time—while fostering a positive and supportive team culture.

Our Core Values:

Exceptional Client Experience

Professionalism

Education & Training

Outstanding Communication

Teamwork & Celebrating Success

Being Above the Line

Trustworthiness

We’re Hiring: 2 Cleaning Technicians (Starting June/July 2025)

You’ll begin your journey with hands-on experience and professional training, progressing through a clear career path:

Career Path Overview

1. Assistant Technician

Learn practical skills under the guidance of a Lead Technician

Gain hands-on experience and work collaboratively with the team

2. Technician in Training

Complete theoretical training on cleaning techniques and client service

Work alongside experienced technicians and begin handling pre-quoted jobs

Learn foundational sales and quoting skills

3. Technician

Independently manage cleaning jobs (quoted and unquoted)

Perform job audits and quotes

Support junior team members and provide exceptional client experiences

4. Optional Specialisations (for the right candidate):

Specialised Portable Technician – Trained in non-truckmount services such as leather, vinyl plank, car interior, and air conditioner cleaning

Lead Technician – Train, support, and mentor team members while driving professional growth

Progression depends on your willingness to learn, take initiative, and demonstrate maturity and skill compentency

Key Responsibilities

· Delivering high-quality cleaning services to residential and commercial clients.

· Work efficiently and effectively on your own and with a team.

· Follow policies & procedures

· Inspect and assess items to be cleaned for damage, stains, and specific cleaning requirements, providing recommendations to clients as needed.

· Uphold our commitment to outstanding customer service, addressing client concerns and questions with professionalism and courtesy.

· Complete regular maintenance on vehicles and equipment.

· Participate in team meetings by presenting opportunities, challenges & solutions, to enhance service quality, and contribute to the company's growth initiatives.

· Uphold a clean and organised work environment in accordance with company standards.

· Complete training in carpet, upholstery and other cleaning services from Diamond Carpet Cleaning and professional cleaning schools

· Preparation of daily paperwork and invoices/ receipt of payment from customers

· Contribute to the positive team culture

What We’re Looking For

Previous cleaning experience (advantageous but not essential). Training will be provided

Strong communication, teamwork, and leadership potential

Ability to solve problems and adapt to challenges

Valid manual driver's license and a clean driving record (preferably manual)

Physically fit and capable of moving heavy equipment

Clean criminal history and ability to pass a drug test

Availability Monday to Friday (6am–6pm), with occasional overtime as needed

Why Join Us?

Be part of a supportive, family-owned local business (you’re more than a number)

Receive ongoing professional training and personal development

Work in a collaborative, values-driven environment

Paid above award rates

All hours above 38 per week paid as overtime or TOIL (Time Off in Lieu)

If you're passionate about exceeding client expectations, leading & encouraging others, and are physically fit, we invite you to apply for the Cleaning Technician position. Join our team and play a pivotal role in providing The most detailed cleaning services in the Rockhampton region. To apply, kindly email your resume and a cover letter explaining why you would be a good fit for our company.

Application Deadline: 10th June 2025

Application Email: [email protected]

Subject Line: (Your Name) –Technician JUNE 2025- I'm ready to get started!