About the role

The Care Manager understands activities that contribute to the overall safety, well being, health and quality of life of an older person.

The position will ensure that care reflects individual preferences and culturally appropriate practices, while assisting clients to understand and access the level of support they require.

The role will support all clients receiving services under all Support at Home classifications. This includes self-managed clients who require a base level of care management in order for the provider to meet their obligations.

Care management involves initial and ongoing care planning, service planning and coordination, development, review and evaluation of a client’s care plan and quarterly budget, monitoring of services provided, provision of information and education about the client’s care and services, support to connect to health and other services when needed, support to undergo a Support Plan Review, if needed. Some of the main responsibilities of the role include:

• Identifying client needs, goals, preferences and existing supports
• Reviewing the client’s support plan and assisting the client to understand their approved services
• Communication with aged care workers (involved in the delivery of services) regarding the client’s needs and wellbeing
• Maintain accurate, timely, and client-centered case notes in line with Support at Home program requirements
• Document assessments, care planning, referrals, and coordination activities to support service delivery and continuity of care
• Ensure all care management practices align with Support at Home program guidelines, relevant aged care standards, and organisational policies
• Engaging in ongoing care discussions and/or case conferencing with relevant health professionals, where required
• Supporting clients (and their carer or supporter) to make informed decisions, including respecting their right to take risks, as per the supported decision-making framework

Qualifications

• Tertiary, ideally Bachelor level, qualification in Social Work, Allied Health, or Nursing
• Current APHRA registration would be highly regarded

Skills & Experience

• Demonstrated knowledge of sound case management within the aged care sector, preferably working with complex family and social issues.
• Clear understanding of the Aged Care Quality Standards
• Solid understanding of Commonwealth Government community aged care programs (Commonwealth Home Support Program, Home Care Package program and Veterans Home Care)
  
• Proactive, reliable, with excellent communication skills and attention to detail
• Ability to work with others and be a participative and supportive team member
• Ability to meet compliance requirements of the role such as Current First Aid and CPR certificate, valid Victorian drivers licence with an insured and registered vehicle, ability to provide evidence of current flu and COVID-19 vaccination

Why MiCare?

• $85,126-$91,587 p/year ($43.08-$46.35 p/hr) depends on skills/ experience + 11.5% Superannuation
• Save on tax with generous salary packaging benefits -Novated
  leasing, general living expenses, regional area benefits, meal
  entertainment, Holiday Accommodation and Venue hire
  Employee wellness portal – access great discounts
  Achieve work life balance - WFH/Office in Werribee & regular travel in the surrounding region to support clients
• Family friendly, work/life balance workplace
• Hybrid client facing role
• Drive increased client empowerment and satisfaction
• Achieve high quality, person centred care to all clients

About us

MiCare is a non-profit providing services to people from a range of diverse backgrounds in the areas of aged care, home care, retirement living and migrant services. We are here for everyone and believe that all people have the right to be respected and their differences celebrated.

To be considered for this role you must be an Australian or New Zealand
Citizen or permanent resident.

The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check, and influenza and COVID 19 Vaccinations.

How to apply ...
Please submit a copy of your Resume and complete your work history and
education information on the application page (you are encouraged to read
the position description before applying, and detail any certificates and
licence(s) information under the education section), and we’ll be in touch. We
will be interviewing before applications close so don't delay sending in
your application. Applications close on the 23rd May 2025.

If you meet the above criteria and you’re interested in contributing to an
organisation that values the highest level of quality in everything it sets
out to achieve, we want to hear from you!

MiCare is a Child Safe organisation and is committed in everyday practice to ensure the safety and wellbeing of children.

MiCare says “NO” to Family Violence. We believe that everyone deserves to feel safe, respected, valued and treated as equals.

MiCare is committed to equal opportunity and ensuring the workplace is
reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability