Join the Family Services Australia (FSA) Team as an Employment Engagement Officer!

Are you a people-person with a passion for connecting talent with opportunity? Do you thrive on building relationships and making a real impact in the workforce? Family Services Australia is seeking a motivative and energetic team member who is enthusiastic about advocating and brokering employment opportunities for our Workforce Australia participants across the Gold Coast region.

About the Role…

Our diverse team comes from a range of backgrounds, and we are looking for people who have the life experience to look beyond the resume and connect with employers to build sustainable outcomes for our participants.

Role Responsibilities:

Build and foster strong relationships with employers to create opportunities for participants through job carving, job creation, reverse marketing, and employer account management.

Achieve and exceed monthly employment targets

Build and maintain relationships with internal and external stakeholders

Develop engagement strategies to connect employers to job seekers

Lead the brokerage of job placements and post-employment support to enable participants to achieve sustainable long-term employment.

Drive meaningful employment outcomes and community impact

What we’re looking for:

Minimum of 1-3 years’ experience in employment support services or related business development role.

An understanding of the issues/challenges facing participants and employers.

Demonstrated experience and proven success in a sales, marketing, or business development role.

Strong communication and interpersonal skills with demonstrated exposure to challenging conversations with participants, stakeholders and employers.

Excellent prioritisation and time management with an ability to demonstrate self-reflection, resilience, and accountability within a dynamic target orientated role.

6. Passion for making a positive impact!

Why you’ll love working for us:

Rewarding work that changes lives

Company vehicle

Supportive and dynamic team environment

Opportunities for professional growth

Paid Annual Family Days at Easter and Christmas (5 additional paid days per year)

Annual leave loading 17.5%

87.7% employee satisfaction

Professional development and training opportunities

Corporate discounts through Employment Hero (e.g. Movie tickets, JB HiFi, Uber Eats, Coles & Woolworth's)

About Family Services Australia (FSA)

Family Services Australia is a non-for-profit organisation that has been servicing the Illawarra region since 1992. We are a leader in trauma-informed practice, offering a range of services including Early Intervention, Child, Youth & Family, Domestic & Family Violence, Intensive Family Preservation and Health & Wellbeing which provides psychology, diagnostic assessment, peer support, mental health support and counselling.

FSA offers a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients and families, keeping them Safe, Well, Strong and Connected.

FSA values diversity in managing and reducing therapeutic risks for the clients we service, demonstrating values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity. We make CARE our Intellectual Property, starting within, prioritising self-love, self-care and balance.

If you are committed to achieving this exciting life and career opportunity in joining our family@work, please ‘Apply Now’ by submitting a current resume, cover letter and address the selection criteria.

Early applications are encouraged!

For any initial inquiries please contact Chelsea Harvey, HR & Recruitment Consultant on 0437 029 058 or email [email protected].

Thank you sincerely for your consideration, we greatly appreciate your interest in FSA and advise only final preferred candidates will be contacted for next steps in our recruitment process.