Optical Assistant - UFS Eyecare | Exciting opportunity to join our Healthcare Team!

Are you passionate about eye care and eager to support a dynamic team? We're looking for a dedicated Optical Assistant to join our vibrant community and help us deliver exceptional optical services.

Established in 1880, we’ve been a trusted healthcare provider for over 140 years. Our mutual ownership model allows us to reinvest profits into improving the lives of our members and the wider community.

About the role:

As an Optical Assistant, you'll play a crucial role in our full-scope optometry practice. You'll assist our optometrists in providing outstanding care, manage patient interactions, and ensure the smooth operation of our practice. This is a fantastic opportunity to work closely with a dedicated team and make a genuine difference in the lives of our patients.

• Full-time position (Saturdays may be included)
• Brand new premises at UFS Eye Care Sturt St

Key Responsibilities:

• Manage patient appointments and records
• Provide excellent customer service and patient support
• Assist patients with selection and education on the lens options and choices recommended by the prescribing Optometrist
• Assist patients and customers in purchasing of spectacle frames, sunglasses, magnifiers and sundry items
• Arrange and maintain displays of optical merchandise

What We’re Looking For:

Mandatory:

• Demonstrated experience in a retail/sales environment
• Computer literacy and basic administration skills
• Strong communication and interpersonal skills

Desirable:

• Previous experience in an optical or healthcare setting is a plus

What We Offer:

• Generous staff discounts across pharmacy, medical, and eyecare services.
• Option to accrue Time in Lieu or paid overtime.
• Work-life balance with options for flexible work hours and the ability to accrue RDOs.
• Learning & Development programs to support your professional growth and career progression.
• A supportive and inclusive workplace that values diversity

Why Choose UFS Healthcare?

At UFS Healthcare, we:

• Operate 19 pharmacies across western Victoria and offer a range of health services through our four medical centres.
• Provide non-emergency medical care, free of charge to our local community via the Ballarat Urgent Care Clinic.
• Deliver exceptional optical services through our eyecare business.

We’re a diverse and inclusive workplace, committed to creating a welcoming environment for people from all backgrounds. We encourage applications from candidates of all cultures, identities, and abilities. If you require any accommodations during the application process, we’re here to support you.

Ready to Make a Difference?

If you’re ready to make an impact in a rewarding healthcare environment, we’d love to hear from you! Apply now and take the next step in your career with UFS Healthcare!

To view the position description, please Click here

For more information or a confidential discussion please contact People & Culture Business Partner, Sarah Rudd on: (03) 5327 7743 or via email: [email protected]

Applications close: Thursday 15 May 2025

Please note, you must be eligible to live and work in Australia to apply for this position.