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Quality & Training Coordinator - Home Care

RSL LifeCare
Ballina, NSW
A$115,000-$120,000 p/a
Healthcare & Medical → Management
Full-time
Hybrid

Posted 2 days ago


We're looking for a Quality and Training Coordinator to join our dynamic Home-Care team and drive positive change across our NSW & ACT services.

Location: Northern NSW (Flexibility with location) - Requires Travel

Purpose of the Role:
The Quality and Training Coordinator is responsible for supporting clinical care quality, training, and compliance across RSL LifeCare's HomeCare services. The role ensures adherence to relevant aged care legislation and organisational policies, facilitates staff development, conducts audits, and leads continuous improvement initiatives.

Key Responsibilities:

  • Monitor and review client outcomes and compliance standards.
  • Conduct audits and provide recommendations for quality improvement.
  • Deliver, manage, and coordinate staff training and orientation.
  • Support rollout of Learning & Development initiatives.
  • Ensure regulatory and legislative compliance (HCP, CHSP, DVA, Aged Care Act).
  • Collaborate with HomeCare and Clinical Governance teams to embed best practices.

Key Relationships:

  • Internal: Clinical Governance, HomeCare staff, People & Culture, Business Systems, Finance
  • External: Clients and their representatives

Essential Requirements:

  • AHPRA Nurse Registration and/or extensive aged care quality experience
  • Strategic, clinical planning and change management skills
  • Proven ability to identify and implement improvement strategies
  • Strong communication and interpersonal skills
  • Self-driven with excellent time management
  • Current Australian Driver Licence and insured vehicle
  • Clearances: National Police Check and/or NDIS Worker Screening

Desirable:

  • Experience working with or understanding veterans' needs
  • Passion for supporting aged and vulnerable communities

Why Join Us?
At RSL LifeCare, we're dedicated to enriching the lives of veterans and seniors. You'll be part of a respected organisation with strong values, proud communities, and a supportive team environment.

Apply Today and Make a Real Impact.
Help us deliver care and services people can rely on - with compassion, integrity, and excellence.


About RSL LifeCare

NSW, Australia
Healthcare & Medical
1001-5000 employees

RSL LifeCare is a charitable organisation dedicated to caring for over 13,700 residents, clients, and veterans and their families. We operate 27 retirement villages, 29 residential care homes, 16 home care offices covering 22 service locations and 5 veteran and family hubs across NSW and the ACT.

Since 1911, RSL LifeCare has been committed to serving the community by providing professional, compassionate support for veterans. Today, we extend our welcome to all members of the public, both veterans and non-veterans, offering the opportunity to live in our villages, care homes, or receive care in the comfort of their own homes.

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