Our Newcastle-based, not-for-profit client is seeking a Rostering /Scheduling Team Leader who thrives on organisation, problem-solving, and keeping operations running smoothly.

This is a people-first leadership role, where you'll lead a small, passionate scheduling team, ensuring support workers are in the right place, at the right time, with the right skills.

The Opportunity
As the Scheduling Team Leader, you will:

• Lead and support a team of Scheduling Specialists (5 direct reports)
• Oversee the effective deployment of staff through well-planned scheduling and rostering
• Balance participant needs with workforce qualifications, certifications, industrial awards, WHS requirements, and budgets
• Collaborate with leadership to evaluate and improve workforce systems and processes
• Monitor and address workplace health and safety risks
• Align contracted hours with both legal obligations and financial goals
• Interpret and apply modern awards, state legislation, and employment frameworks
• Uphold privacy standards and ensure responsible handling of personal information

What You Need to Do the Job
Qualifications & Experience

• Cert IV in Leadership & Management or relevant team leadership experience
• Strong stakeholder engagement and relationship-building skills
• Expertise in scheduling and rostering systems
• Excellent problem-solving, planning, and organisational skills
• Demonstrated ability to interpret and apply industrial awards and legislation
• Experience managing investigations and operational reporting

Before You Start (or Willing to Obtain):

• NDIS Worker Check
• Working With Children Check
• NDIS Worker Orientation Module
• Current Driver’s Licence

Bonus Points For:

• Knowledge of the SCHADS Award
• Experience in disability, aged care, or community services
• Familiarity with the NDIS and aged care systems

Why You’ll Love It
Join an organisation that offers meaningful work with a direct impact on your local community. You'll enjoy a flexible work culture and the support of a leadership team that listens. No two days are the same - you’ll never be bored.

Contact Us
To learn more about this great opportunity, contact Jaimie on T: 02 4905 0130 or simply APPLY NOW.

As an equal opportunity employer, we are committed to building inclusive and respectful workplaces, strengthened by diversity and encourage applications from First Nations Peoples, all genders, those from culturally diverse backgrounds, LGBTIQA+ community and people with disability, of all ages and backgrounds. We strive to provide a barrier free and equitable recruitment experience. If you do require an adjustment during the recruitment process, please contact your consultant via the phone number or email above.