About the business

TUCO is Australia's fastest growing Freight Management Company located in Mulgrave. In response to our substantial growth and an internal promotion, we seek a dedicated Billing Officer. We are in search of an individual who is self-driven, enthusiastic, and possesses strong analytical skills to contribute to our team. The primary responsibility will involve efficiently processing carriers' invoices within our advanced paperless system.

About the role

Timely and accurate reconciliation of carrier invoices

Pro-active communication and analysing carrier invoices to highlight discrepancies to relevant departments

Utilizing Excel, our Accounting programs and CRM to complete billing tasks

Responding to customer billing queries to ensure a prompt resolution

Communicating with carriers as required in regards to billing discrepancies

Support of the broader Billing and Accounts functions as required

Lodge and follow up claims with Claim Manager and carriers directly

Skills and experience

Previous Experience in Billings or Accounts

Experience in transport preferred but not essential for the right candidate

MS Office (Intermediate – Advanced Excel)

Proven ability to analyse and think critically to resolve issues

Able to work independently but also within your team

Strong communication skills to effectively interact with colleagues, clients and carriers

Why should you join Tuco?

Comprehensive on the job training. You will have full training on your role and responsibilities, but also complete overview from all departments within Tuco. We pride ourselves on our customer's experience and find that an understanding of the company as a whole assists in being able to offer a level of service like no other in the transport industry

Career development and progression. Our main goal with our staff apart from providing a comfortable working environment, is to be able to develop their current skill set

Comfortable and modern office setting

Possibility of a hybrid role once the probationary period has concluded

Convenient on-site parking

Enjoy periodic team luncheons and events as part of our company culture

Please note, we are only accepting candidates who are able to commit to full time hours and who have necessary working rights in Australia.

If this sounds like the job for you, please feel free to submit your application including a cover letter expressing your interest today!