About the Role
Reporting to the Quality Compliance Manager, this role is responsible for leading the Aged Care Quality Standards (ACQS) auditing by identifying non-compliance, preparing homes for accreditation, and supporting unannounced assessments by ACQSC and NDIS. Support homes in managing safety, enhancing resident outcomes, and ensuring evidence-based care delivery aligned with best practices.

Major responsibilities:

• Collaborate, coach, and support Homes to achieve and maintain compliance, identifying gaps and providing feedback to enhance understanding and operations.
• Develop the knowledge and capability of Operational Management and Leadership Teams in clinical governance and compliance.
• Conduct internal audits (on-site and remote) based on risk assessments, ensuring coverage of ACQSC and NDIS Standards.
• Develop and implement Plans for Continuous Improvement (PCI) with the Operations team to sustain compliance.
• Support accreditation preparation for ACQSC and NDIS, providing remote or on-site assistance as required.
• Actively identify improvement opportunities, coaching clinical leaders to enhance resident outcomes and documentation quality.

About You

• Current APHRA registration as a Registered Nurse with at least 4 years of experience.
• Proven expertise in clinical governance and quality compliance.
• Strong leadership with emotional intelligence to influence effectively.
• Skilled in report writing, communication, and clinical information systems.
• Proficient in analytical, problem-solving, and negotiation skills to manage stakeholder demands.
• Comprehensive understanding of aged care legislation, standards, and quality improvement guidelines.

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.

Why work for Bolton Clarke?

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

In addition, we offer:

• Health Insurance discounts with Medibank
• Discount on selected car dealerships
• Fitness Passport Program
• Generous Employee referral program
• Free Flu Vaccinations
• Employee Assistance Program
• Travel and Flight benefits

How to Apply:

Please apply below with a resume and cover letter or direct on our careers site at www.boltonclarke.com.au/about-us/our-people/career-opportunities/
For further information or a copy of the Position Description, please contact [email protected]

Applicants must obtain Federal Police Clearance or willingness to undertake the check, along with obtaining a 2025 flu vaccination and meeting Covid-19 vaccination evidence in line with current requirements.