Opportunity to make a real difference in the lives of nurses and midwives

Permanent Full-Time position

5 weeks annual leave + 17.5% leave loading

About the QNMU

The Queensland Nurses and Midwives' Union (QNMU) is the industrial and professional organisation for nurses and midwives working in public and private health and aged care in Queensland. The QNMU seeks to promote and defend the industrial, professional, social, political and democratic interests of over 74,000 members. We have over 200 employees including organisers, professionals and administrative personnel, and manage a multi-million-dollar operating budget.

Why is the role exciting?

Join a dedicated and supportive team in making a difference in the lives of nurses and midwives! In this role, no two days are alike, you will be kept challenged and rewarded with variety and meaningful work.

We are currently seeking an experienced and passionate Servicing Industrial Officer to join our Member Servicing team on a full-time basis.

In this position you will report to the Member Servicing Coordinator and be responsible for providing high level industrial assistance, advice and representation to members individually, or collectively as required, on various industrial and professional employment matters. You will also be required to deliver high quality, timely and accurate industrial information, advice and direction to members and QNMU employees.

A key requirement of this role is to determine the appropriate industrial direction of an issue/dispute, either independently or through internal and/or external collaboration, depending on the complexity of the matter and file a claim in the relevant jurisdiction, prepare quality supporting materials and to provide direct representation primarily in relevant industrial Commissions, Courts and Tribunals. As well as this you will provide regular reports and trend analysis of industrial issues affecting members.

This role can be based in Brisbane or at one of our regional offices in Cairns, Townsville, Rockhampton, Bundaberg or Toowoomba.

Who we’re looking for:

To be successful in this role, you will possess the following:

Relevant tertiary qualifications in Industrial Relations, Law or other relevant disciplines and/or demonstrated relevant experience

Demonstrated sound knowledge of state and federal industrial relations legislation

Sound negotiation skills

Solutions focused case management skills

Ability to work autonomously and continually reprioritise work

Ability to distil relevant industrial issues in a broad and complex context

Ability to acquire knowledge of the industrial interests of nurses and midwives

Demonstrated high-level written and oral communication and presentation skills

Demonstrated commitment to QNMU’s values, purpose and trade unionism in general

What are the benefits?

Salary of $142,015 per annum

Five weeks annual leave + 17.5% leave loading

Monthly RDOs or option to work compressed hours 9 day fortnight

Flexible and hybrid work arrangements

15% Superannuation

Not for profit employer with Salary Sacrificing options

Health and wellness initiatives

An inclusive culture that celebrates all!

Our workplace is strongly committed to celebrating all individuals for who they are. We recognise that each of us offers unique strengths; sometimes it just takes a little bit of flexibility and support to allow those strengths to shine… and we are here for it! We strongly encourage people of all backgrounds, identities and abilities to apply - this is a safe, inclusive and supportive space, and we welcome all with open arms!

If there are any supports or adjustments, we can make during the recruitment process that will allow you to put your best self forward and demonstrate your capability to full potential, please let us know. We will be happy to accommodate in any way we can.

How to Apply

To apply, click on "Apply" and submit your resume. Applications close COB, Friday, 9th May 2025. For any recruitment queries, please contact Chris Jones at [email protected]

By applying for this role, you acknowledge that if the QNMU holds information about you, it may be considered as part of the recruitment process.

Further information

For further information about the QNMU, head to our website www.qnmu.org.au

“The QNMU is an Equal Opportunity Employer and encourages women, people of Aboriginal or Torres Strait Island descent, people with a disability and people from non-English speaking backgrounds to be part of an organisation that promotes a diverse and safe workplace environment”. Selection for all vacancies is made based on merit”.

The Queensland Nurses and Midwives’ Union of Employees (QNMU) collects personal information from you for the purpose of your job application during the course of the recruitment and selection process. We usually collect personal information from prospective employees through the application form, from referees or through a recruitment agency. We may disclose your personal information to your referees and other persons you nominate or mention in your application. Where you do not provide us with your personal information, we may not be able to consider your application or engage you as an employee of the QNMU. For information on how you may access or correct your personal information or how you can make a complaint about a breach of the Australian Privacy Principles, please refer to the QNMU Privacy Policy at www.qnmu.org.au.