We are seeking a positive and motivated medical receptionist to join our administration team across our two clinics in Newcastle. We offer a warm, welcoming, and supportive work place to ensure you enjoy coming to work everyday. This role is essential for the efficient running of our clinics and ensures our patients have a positive experience. We are dedicated to providing initial and ongoing training so you have the skills required to be successful in this role and provide opportunities for career progression.

Key Responsibilities:

Answering and responding to incoming calls and emails

Responding to patient enquiries

General administrative tasks including cleaning, faxing, scanning, responding to patient enquiries, and emailing

Using practice management software to schedule appointments and maintain patient records

Communicate with our Podiatrists

Processing patient payments and medical claims (DVA, Health Funds, Medicare)

Work collaboratively with the team

Sterilising equipment (full training provided)

Arranging home visits

About You:

Positive, efficient, dedicated and compassionate

Strong interpersonal skills and ability to build rapport with patients

Excellent organisational skills and impeccable attention to detail

Ability to adapt, multi-task, learn new skills, and problem-solve

Passionate about enhancing patient experience

Reliable and honest with a strong work ethic

Must have a National Police Check

Specifics:

Location: New Lambton and Merewether

Full training and ongoing support provided

Looking to commence in May/June

Permanent part-time role (with possibility to be flexible with days/hours). Hours vary depending on which clinic you are in however a minimum of 22.5 hours per week with the potential to increase.

Availability: Monday-Friday