Revenue Officer

· Full Time Permanent position (35 hours per week)

· A collaborative and supportive work culture

· Play an active role in continuously improving Rates & Revenue processes

· Salary $71,929.00 - $80,560.00 plus 11.5% Super

Our team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Performance directorate underpins the delivery of service excellence by providing expertise in financial services, procurement, governance, customer experience, property services and business technology.

About the role

The Revenue Officer is responsible for providing high-quality customer service and supporting the development, maintenance, and administration of Council’s revenue strategies, policies, procedures, and systems to ensure compliance with organisational and statutory requirements.

About you

The successful candidate will:

· Actively contribute to the execution of all rates and revenue activities, ensuring smooth and efficient operations.

· Manage accounts receivable, ensuring all accounts are invoiced and collected in a timely, accurate, and professional manner.

· Take proactive steps to recover outstanding debts, following Council policies and coordinating with the Council’s mercantile agent.

· Foster effective communication and collaboration with team members and key stakeholders to meet business unit goals, address work requests, and align with Council priorities.

· Play a key role in driving continuous improvements in Rates & Revenue processes within a team-oriented environment.

We are looking for a someone who demonstrates:

· Minimum Higher School Certificate or equivalent and/or relevant experience.

· Strong interpersonal communication, including customer service skills

· Excellent ability to use technology, including computer applications

Our benefits and culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. The Finance team have a strong culture of collaboration and delivering exciting new initiatives.

On top of the competitive salary, our people enjoy:

· 9-day working fortnight

· 3 extra days off during Christmas each year

· 15 days sick leave each year.

· 2 health and wellbeing days each year

· Generous parental leave entitlements for both parents

Apply now

Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. If you have any issues opening the link, please contact us at [email protected].

Deadline: Wednesday 14 May 2025

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.