The System and Performance Manager is responsible for improving the delivery of services and products within the Mint, focussing on the capabilities needed to align customer experience, operations excellence, product quality and continuous improvement.

They implement, maintain and audit the Integrated Management System (IMS), ensuring it’s compliance with relevant ISO standards. They also lead the analysis and reporting of organisational performance, and apply frameworks and lead projects to deliver improvements.

The System and Performance Manager leads a team of business improvement practitioners and provides support across the Mint with change management to embed improvements.

The successful applicant is required to work full-time.

The duties of this position include:
1. Implementing, maintaining and maturing the IMS as the Mint’s unified framework for coordinating activities.
2. Developing and implementing the IMS assurance program to assess its application in practice and conformance to relevant ISO standards, and coordinating the ISO certification of the IMS.
3. Leading the analysis and reporting of strategic and operational performance, and developing appropriate solutions to improve performance with relevant stakeholders.
4. Developing and applying business improvement and change management frameworks that support the Mint innovate and continually improve.
5. Leading multiple business improvement projects through a defined project lifecycle (i.e. concept design and feasibility, development, operational readiness, implementation and review).
6. Empowering the Mint with change management support to embed improvements.
7. Establishing governance structures for tracking and monitoring improvement progress.
8. Leading a team of business improvement practitioners to understand the operating context and collaborate with all Branches on shared organisational goals.

Security clearance
This position requires a Baseline security clearance. The successful applicant will be required to obtain and maintain a clearance at this level.

Qualification
Tertiary qualification in business managemenr, engineering/science or equivalent.

How to apply
Please submit your application by 11:30pm on Sunday 11 May 2025. You will need to upload:

• A current resume
• A one-page-pitch (no more than 600 words) that describes how your skills meet the requirements of the role as detailed in the position description
• Copy of tertiary qualification in business management, engineering/science or equivalent.

Applications will need to be submitted through the APPLY button.

Should you have any questions regarding the role, please contact Teagan Payne on (02) 6202 8723