Contracts Administrator

Office-based role

Full-time, $60,000 per annum + super

On-the-job training will be provided

On-site parking or easy access to public transport

The Company

Established in 1972, Quad Services is an Australian-owned provider of high-quality commercial cleaning and associated services across all Australian states, territories, and New Zealand. As a nationally recognised, award-winning service provider, our team is focused on partnering with our clients for long-term success and service delivery excellence.

The Role

As a Contracts Administrator, your focus on people and relationships will be vital to the success of this role. Your daily duties will revolve around maintaining our client files, ensuring our contracted obligations are being delivered, and ensuring that information to support contract management is current.

While managing your day-to-day workload, you will foster positive stakeholder relationships, exceed our clients’ expectations, and ensure we add value to our client portfolio. A sound understanding of contract administration, relationship building, budgets and costs, service delivery and stakeholder management is key to success in this role.

In this role, you will:

Monitor and respond to contract-related inquiries from clients and internal teams.

Maintain accurate documentation for contracts, including signed agreements and client records.

Set up new customer accounts, budgets, and job details in our systems.

Process and record job terminations, and communicate the same to key stakeholders.

Prepare and communicate price adjustments and update job specifications accordingly.

Manage changes and update the appropriate systems as needed.

Conduct regular area analyses, cost evaluations, and equipment updates.

Maintain and update records for contract equipment and manage provider accounts.

Perform reconciliations for accounts receivable and accounts payable invoicing.

Support the sales team as needed during the tendering and quoting process.

Assist with monthly reporting and job cost exports.

Ensure a safe and healthy work environment for all

Skills and Experience

The successful applicant will have the following:

Experience in a similar role will be an advantage

Excellent communication skills, both written and verbal

An eye for detail

Ability to build relationships and rapport quickly

Strong organisational and administration skills

A National Criminal History check is required for this role

Quad Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We actively encourage Aboriginal and Torres Strait Islander candidates to apply, as we value the unique perspectives and experiences they bring to our team. In line with our commitment to veteran employment, we invite applications from individuals with Defence experience.