About the role
This permanent part-time (3 days/week) Medical Administration role in Woolloongabba that will transition to fulltime (5 days/week) by the end of the year, is an excellent opportunity to join a leading surgical practice. You will be responsible for providing exceptional administrative support to the practice, ensuring the smooth running of day-to-day operations.

What you'll be doing

Handling patient enquiries, appointments and bookings

Front Desk – meet and greet patients

Maintaining accurate and up-to-date medical records and patient files

Assisting with the preparation of medical reports and correspondence

Providing administrative support to the clinical team as required

Quoting, coordinating, and invoicing surgical operation bookings

Ensuring a high level of customer service is provided to all patients

Medical transcription

Adhering to all relevant medical and administrative policies and procedures

Providing other general administrative support and PA duties to orthopaedic surgeons

What we're looking for

Strong written and verbal communication skills

Minimum 5 years medical administration experience essential

Excellent attention to detail and organisational abilities

Proficient in using Genie software

Strong knowledge of medical/patient billing

Ability to prioritise and multi-task essential

A caring and empathetic approach when dealing with patients

A commitment to maintaining confidentiality and privacy

What we offer
We are committed to providing a supportive and collaborative work environment. Our practice is modern and located a short walk (9 minutes) from Buranda train station and located within a retail/café strip area. There is private car parking space available also.

About us
With a reputation for excellence in orthopaedic surgical care, we are committed to delivering the highest standard of medical treatment and support. Our team of highly skilled surgeons and dedicated support staff work together to provide our patients with the best possible outcomes.

Apply now to join our friendly team and be part of our ongoing success. Please send your cover letter and CV in PDF format.