Join Our Team as a Sales & Education Support Officer at FBAA!

About Us:
The Finance Brokers Association of Australasia (FBAA) is the peak professional body representing finance brokers nationwide. With over 13,000 members and growing, we are a leader in industry advocacy, education and member support. We are looking for a detail-oriented and proactive Sales & Education Support Officer to join our Business Development team and help drive member value through well-coordinated campaigns, education initiatives and CRM communications.

Why Join FBAA?

Be part of a nationally respected, values-driven association with a dynamic, supportive team

Varied role across education, sales support, internal marketing and admin

Flexible hybrid work options (Brisbane-based preferred)

Strong focus on learning, professional development and innovation

Your Role:
This role provides vital back-of-house support to FBAA’s Business Development team. You’ll assist in running new membership campaigns, setting up and maintaining our education platforms, liaising with external education providers, and ensuring our CRM and reporting systems are accurate and up to date. Your coordination skills will also support our events and marketing communications to members.

Key Responsibilities:

Support new membership campaigns and event marketing via CRM and outbound comms

Set up and maintain online courses through Coassemble and liaise with education providers

Assist members with education and learning platform enquiries

Manage accurate CRM data entry, lead handovers and workflow documentation

Provide overflow support for sales and events functions when required

Assist with reports, emails, supplier coordination and special projects for the CDO

What We’re Looking For:

Proven experience in administration, marketing support, or CRM management

Strong coordination skills and ability to manage multiple tasks with precision

Confidence using platforms such as Google Workspace, Microsoft Office and CRM systems

An interest in education or professional development programs (ideal but not essential)

A proactive, solutions-focused attitude with strong attention to detail

Alignment with FBAA’s values of integrity, innovation and member-first service

What We Offer:

Full-time role with competitive salary package

Collaborative team culture with ongoing support from the CDO and senior staff

Flexible work arrangements including WFH options (Brisbane preferred)

Access to professional development and upskilling opportunities

How to Apply:
If you're looking for a diverse, meaningful role that supports professional growth and innovation, we’d love to hear from you. Submit your cover letter and resume via SEEK by Friday, 9 May 2025.