Mandatory qualifications/role requirements

• It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology or other recognised degree. (See the mandatory qualifications information section in the attached role profile regarding other recognised degrees).
• One of the referees should be an Aboriginal and/or Torres Strait Islander person, where possible, who can attest to your background, knowledge, skills and experience as they relate to the cultural capabilities.
• Drivers' license: it is a mandatory requirement for the occupant of this position to hold an unrestricted “c” class drivers licence as officers are required to drive Government vehicles as a part of their day-to-day work.
• Blue card: this role provides support services to children and young people and therefore will require a valid Blue Card with the organisation. Please refer to the Blue Card Services website (http://www.bluecard.qld.gov.au/) for further information.
• Travel away from centre: while the position is based in Townsville, travel within the region for site visits and to other regional offices may be required in this role. This may include overnight stays.
• Caseworkers are required to be available to be rostered to attend Children's Courts convened on Saturdays and public holidays.

Key responsibilities

As the Intensive Case Management Caseworker, you will specifically:

• Deliver best practice statutory casework services to young people with minimal supervision using high level assessment and intervention skills to deliver integrated and culturally appropriate services, including intensive weekly engagement with families, community organisations and other key stakeholders, in accordance with the legislative, policy and procedural requirements.
• Prepare and present information and evidence to the Children's Court, including an ability to conduct pre and post court interviews, liaise with key court stakeholders and prepare pre-sentence reports, affidavits and other documentation as required.
• Engage with and establish partnerships with a broad range of internal and external stakeholders and service providers, in a number of local areas, to establish an appropriate therapeutic alliance to achieve quality casework outcomes.
• Provision and effective coordination of the therapeutic alliance, formulating a singular case plan with consistent action orientated goals to support the young person and their family members. This may include assisting a parent/guardian, sibling and/or young person to obtain employment, re-engage in education, address substance misuse, access physical and mental health services, access safe housing, learn responsible parenting skills, address anti-social behaviour, and improve community participation.
• Undertake a range of record and information management tasks including maintenance of case records, preparation of reports, and data entry to ensure casework and accountability in accordance with policy and procedures and as requested by Management.
• Liaise with and seek advice and approval from the relevant Youth Justice Service Centre staff in relation to the management of complex cases, development of programs, the exercising of statutory delegations, payment of program related costs and other matters as required.
• Please refer to role profile for further key responsibilities

Applications to remain current for 12 months.

Job Ad Reference: QLD/633212/25

Closing Date: Friday, 9th May 2025