Kongsberg Discovery is a division of KONGSBERG, a Norwegian technology company specializing in advanced solutions for ocean exploration and sustainability. The division focuses on developing technologies to ensure the sustainable management of ocean resources, monitor climate change, and safeguard critical infrastructure. Their products and services cater to various sectors, including offshore operations, fisheries, ocean research, maritime operations, sea-based energy production, and naval defense.

With a global presence and a commitment to innovation, Kongsberg Discovery continues to advance technologies that support sustainable ocean practices and enhance maritime safety.

What we are offer:

Flexible hybrid working arrangements.

A positive, supportive work culture.

A standard 35-hour workweek.

13% above-mandatory superannuation contributions.

An exceptional working environment located just 10 meters from the ocean in Fremantle.

Professional development opportunities to enhance your expertise and support career growth.

About the Role:

As part of our Customer Support, Service & Technical Support team, the Electronics Technician provides effective, professional, flexible and customer-focused Onshore & Offshore technical support within the Kongsberg Discovery, Customer Support, Service & Technical Support, SEATEX and Ocean Technologies divisions.

This role will entail liaison between the main office and customers from Oceania, and on occasions, other parts of the world on all aspects of pre-commissioning/commissioning, maintenance, and service operation of Kongsberg’s underwater product range. The role may require participating in the planning, mobilisation, operation, and demobilisation phases of customer projects.

Key Responsibilities:

• Focus on customer support, commissioning, and service on assigned Kongsberg Discovery product range.

• Technical manning on desk / mobile device for remote support as required by Kongsberg Global Customer Support world-wide framework.

• Maintain good relationships with existing clients.

• Proper preparation and execution of assigned work.

• Responsible for generation of service reports, updating drawings, cable information database etc

• Ensure customer satisfaction and quality of services.

• Ensure performance is always met.

• Pre and post-work administration

• Commissioning, Service, and repair of Kongsberg-supplied Systems.

• Workshop test and technical preparations

• Liaison between customers and main office on all aspects of pre-commissioning/ commissioning, maintenance, and operation of the systems

• Position will cover Oceania, and possibly South-East Asia and other parts of the world.

• Required to undertake ad-hoc duties which may be assigned from time-to-time.

About You:

Qualifications:

Minimum of a Bachelor's degree or Diploma in Electrical/Electronic Engineering, Mechatronics, or a related field. Equivalent trade qualifications and relevant experience will also be considered.

Experience:

Graduate or Junior engineer/technician

At least 2-3 years of direct technical hands-on experience on underwater acoustics systems. Preferred, but not essential

Experience of working in the marine environment would be beneficial

Technical experience or understanding of Long Base Line or Hydro-acoustic Aided Inertial Navigation. Preferred, but not essential

Skills:

Able to prioritise accordingly and execute duties in a demanding environment

Good written and oral communication skills (English)

Personable, good customer etiquette, customer-centric attitude

Proactive with a strong desire to learn and develop

Willingness to work outside of regular office hours, on a case-by-case basis, to ensure timely customer service

Proficient in basic MS Office applications

Good knowledge of survey software (Preferred)

Good knowledge of computer network system/topologies.

Meticulous attention to detail with a customer-oriented mindset.

A strong team player with the ability to work independently.

Willingness to travel domestically and internationally on short notice.

Full working rights in Australia — you must hold Permanent Residency or Australian Citizenship.

If you're passionate about providing top-tier customer support and contributing to innovative ocean technologies, we'd love to hear from you.