Our client, a leading frozen Asian appetizers manufacturer (brands including HOMAI, Golden Wok and contracted independents), is seeking a proactive Quality Assurance Coordinator to own the QA function at their Richmond facility. In this hands‑on role, you’ll ensure product quality, regulatory compliance, and continuous improvement across manufacturing, maintenance and sales support.

Key Responsibilities

QA Operations & Compliance

Lead daily quality control activities: conduct HACCP studies, internal audits and implement corrective actions.

Validate and verify hygiene standards (cleaning, GMPs), pathogen & allergen monitoring, and supplier/ingredient approvals.

Maintain regulatory compliance for product labelling (net weight, allergens, country‑of‑origin claims).

Technical Support & New Product Development

Provide technical guidance to Manufacturing, Maintenance and Sales on new and existing products.

Collaborate on NPD trials, packaging compliance and customer specifications from concept to launch.

Continuous Improvement & Safety

Drive cost‑effective QA strategies, scrap minimisation and process innovations.

Promote a zero‑harm culture: perform OH&S inspections, monitor Lost Time Injury Frequency Rate (LTIFR) targets, and recommend hazard controls.

Cross‑Functional Collaboration & Reporting

Liaise with Production, Inventory & Logistics, Purchasing and Marketing teams to balance quality, capacity and delivery lead‑times.

Report quality deviations, consumer complaints and trend analysis to Director; participate in daily production meetings.

Key Requirements

Proven QA experience in food manufacturing or a similar regulated environment.

Excellent knowledge of HACCP, GMP, food safety legislation and GFSI‑registered standards.

Strong organisational, planning, and documentation skills.

Excellent communication, interpersonal and training capabilities—able to engage and lead by example.

Analytical mindset with fact‑based decision‑making balancing quality, cost and production efficiency.

Relevant certifications/training (e.g. HACCP, GMP, Allergen Awareness).

What’s on Offer

Permanent full‑time role with career progression in a respected food manufacturing business.

Opportunity to shape and elevate QA systems, processes and culture.

Supportive, collaborative environment working alongside senior leadership.

Competitive salary package, commensurate with experience.

How to Apply
If you’re a dedicated QA professional passionate about food safety and quality excellence, please submit your resume for consideration. Only shortlisted applicants will be contacted.