About the business and the role

CPAP CARE is an established and highly regarded independent providers of CPAP equipment and sleep services. Established 15 years ago, we have a network of 6 clinics servicing Melbourne and the Eastern suburbs.

You will be working with an experienced therapist organising the day-to-day operation of one of our busy CPAP clinics and working closely with patient education and sales of CPAP equipment. Your focus will be helping people with sleep apnoea get started on CPAP therapy, selling equipment as well as supporting existing patients and their sleep physicians. The role also covers answering incoming calls across our business and make appointments as required for patients. Training will be given for products to assist with walk in sales as required. Assist CPAP therapist with downloads and paperwork.

We are a small and friendly team. We value and reward employees who are committed to providing high-quality healthcare and growing our business. You will be working autonomously with a supportive management team and peers in a friendly, professional, and busy work environment.

Job tasks and responsibilities

Principal clinic activities include:

- Educating and training patients on causes and treatment of sleep apnoea

- demonstration and trial of CPAP equipment

- sale of CPAP machines, masks, accessories, and spare parts

- provide solutions for patient issues or concerns

- ongoing patient care and monitoring

- preparing reports and results

- strengthening relationships with physicians and sleep labs

- stock control and ordering

- phone calls/sales

- general clinic organisation

- cleaning and sterilizing of equipment

- general office cleaning and tidying

Skills and experience

We are looking for someone who has experience in CPAP therapy, sleep lab's or a closely related area eg. Nursing, dental, physio, etc. Don't have experience but learn quickly and tick some boxes below? We can train you up over a few months, so please send in your CV.

The ideal person for this position will be:

- Friendly, caring and outgoing with a positive attitude.

- caring and committed to excellence in healthcare and customer service

- highly motivated and trustworthy

- capable of problem-solving and working independently and with others

- professional and well organised

- confident with relevant PC and healthcare applications

- committed to growing the business and our reputation

- Having a sleep science or CPAP therapist background will be highly regarded

- Proven sales record is also very beneficial

- Second language capabilities are very helpful