About Us

Commcare is a trusted, community-based provider of in-home care support services,

delivering compassionate, high-quality care to individuals and families across Victoria. We

are dedicated to supporting our clients to live independently and with dignity in their own

homes. With a strong commitment to compliance, respect, and inclusion, our growing

team is passionate about making a meaningful difference every day.

About the Role

We are currently seeking an enthusiastic and capable Receptionist / Administration

Officer to join our dynamic team. As the first point of contact for clients, visitors, and staff,

this role is key to ensuring smooth day-to-day operations and delivering a warm and

professional front-of-house experience.

This is a varied role that will suit someone mature and organised, confident, and

comfortable working in a fast-paced, people-focused environment. Your contribution will

directly support the work we do in the aged care and community services sector.

Key Responsibilities

 Greet and assist clients, visitors, and staff in a professional and welcoming manner

 Manage front desk reception, incoming calls, and emails

 Provide general information to clients and assist with onboarding documentation

 Schedule and coordinate appointments and meetings

 Maintain accurate electronic and physical records (NDIS, HCP, internal systems)

 Assist with compliance documentation and maintain privacy in line with CommCare

policies

 Manage petty cash, basic banking, invoice entry, and ledger records

 Assist in notetaking and administration of Board and team meetings

 Order office supplies and support general office tidiness

 Provide support for fleet administration, filing, scanning, and day-to-day admin tasks

What We’re Looking For

 2–5 years of relevant experience in an administrative or receptionist role

 Previous experience in healthcare, aged care, NDIS, or community services (highly

regarded)

 Proficiency in Microsoft Office Suite (especially Excel, Word, and Outlook)

 Excellent verbal and written communication skills

 Friendly, professional phone manner and high emotional intelligence

 Strong attention to detail, organisation, and ability to manage competing priorities

 Basic knowledge of banking, petty cash, and invoice management

 Fast typing speed and comfort with IT systems and equipment (desirable)

 Ability to work well independently and as part of a team, and keen to learn.

 Must have full unrestricted Australian Driver's License

We are creating an inclusive workplace that celebrates diversity in all its forms. We

recognise the value of unique perspectives and contributions and are committed to building an

environment where all our employees are respected, supported and valued. So, no

matter your background, we encourage you to apply.

Additional Information

 This role is only open to candidates with full Australian working rights (citizenship,

permanent residency, or equivalent).

 CommCare does not offer visa sponsorship now or in the future.

 Only applications sent directly to our HR department will be considered. Please

forward your CV to:

[email protected]

 For further assistance with your application, feel free to contact our HR Manager:

0405 998 675

Please forward your CV to:

[email protected]

For further assistance with your application, feel free to contact our HR Manager:

 Mob: 040 599 8675