About the role

At Ability Assist we believe in empowering people to live brighter lives. We’re currently on the lookout for a Community Disability Rostering Officer.

Reporting to the Community Disability Program Manager, this position is responsible for coordinating and optimising staff scheduling and the participant intake process within our home-based care and community access programs. It requires a proactive approach, excellent attention to detail, and a strong commitment to delivering exceptional service.

We offer

Flexible work arrangements

Opportunities to grow and develop in your role

Supportive, down-to-earth leadership team

Key responsibilities include

Develop and manage staff rosters to meet service needs, including:

Responding promptly to staff roster queries and resolving issues in a timely manner

Filling unassigned shifts efficiently to minimise service disruption and maximise cost-effectiveness

Maintaining accurate, real-time monthly rosters

Support the onboarding, supervision, and training of new staff

Assist the manager with participant intake and onboarding processes

Communicate with participants and families to support high-quality service delivery

Maintain accurate documentation and ensure compliance with NDIS requirements

Provide general administrative support as needed

We’re looking for someone who:

Experience in rostering and/or participant intake within the disability sector

Familiarity with rostering software

Understanding of NDIS processes and compliance

You will need:

NDIS Worker Screening Check

Australian Driver’s Licence

Strong organisational and problem-solving skills

Excellent communication and attention to detail

Ability to work in a fast-paced environment

Why Ability Assist?

We’re a proud For Purpose organisation with 30 years of experience supporting people across Victoria. Since 1994, we’ve delivered personalised, therapeutic care through our Out of Home Care (OOHC) and NDIS services—partnering with children, young people, adults, and families with disability or complex needs.

At the heart of our work is a simple ethos: foster independence, build skills, and enhance quality of life. Our team takes a therapeutic, evidence-based, and holistic approach—because we believe in doing what works, and doing it with heart. Every outcome we aim for is centred on the person we support—because that’s what great care is all about.

How to apply
Click ‘Apply’ via Seek to start your application. You’ll be asked to upload your resume demonstrating your relevant experience.

Applications close Friday 2 May 2025, but we’ll be reviewing applications as they come in—so don’t wait!

Early applications are encouraged.