Why choose Sentrian?

We are a medium sized technology provider – small enough to care and share values like a family, but big enough to have developed systems and processes in place to run like a large business. We have a hybrid work environment, but our team enjoy coming into the office 2 or 3 days each week just to collaborate and share a story. We enjoy working hard to develop innovative technology solutions for our diverse client base, and we love designing automation and efficiencies so that our clients’ staff work better together.

We have a team of over 50 delivering managed technology solutions and services for a diverse range of organisations based on the East Coast. We have been operating for over 30 years with the same philosophy – to have fun providing innovative technology solutions, and we have been officially recognized as a Great Place to Work for the sixth year running.

If this sounds like an environment you want to join, then Sentrian could be your new work home!

What you'll bring to the team

Technical Expertise: A minimum of 5 years in supporting technical environments and providing solutions in a MSP environment

Leadership Skills: Demonstrated experience in leading and mentoring a team, helping them achieve higher levels of performance and skills development.

Proactive Initiative: A proactive approach to taking charge, identifying issues, and implementing solutions quickly and effectively.

Our new position

We are looking for an experienced Systems Engineer who can deliver technical solutions while leading a small team. This position is crucial for collaborating with our other operational teams to implement and maintain the systems we provide to our clients. We envisage that your role will be 80% engineering where you will be a senior technical resource and escalation point for our Level 3 team.

You will have demonstrated experience with:

• Microsoft 365, Exchange Online, EntraID, Azure and Intune.
• Strong understanding of LAN, WAN, Switches, Routers and Firewalls
• Solid application of PowerShell
• Experience with ESXi or alternate hypervisor
• Deploying applications and updates via third party tools

Experience with the following is highly desirable:

• Management of UniFi network and Palo Alto firewalls
• Experience with Veeam Backup and Recovery
• PowerShell scripting for support and automation
• GDAP
• Partner Portal
• PIM

The remaining part of your role will be dedicated to mentoring and leading our team of Systems Engineers. This team is well experienced and qualified, and driven to provide exceptional solutions to our clients. In this capacity, you will ensure your team has the technical skills and resources required to deliver our services.

Our new Team Leader

In addition to demonstrating experience in leading a team, you must have a level 3 skill set with minimum 5 years of relevant technology engineering experience in an MSP environment. (Please note, experience with a MSP is essential!) You will be responsible for the technical requirements of a group of clients so your ability to collaborate within the business and with our customers is paramount to your success. Strong presentation skills are essential, as you will need to effectively communicate technical information to both technical and non-technical stakeholders.

Additionally, you are passionate about client service and motivated to stay up to date with current and new technologies. This is not an entry level position and you must have experience supporting infrastructure and leading a small team. You must demonstrate that you can quickly learn new technologies and procedures and work autonomously on a wide variety of technologies.

Sentrian Perks!

Our salary packages are generous, and we also pay for every hour of overtime worked. Our vibrant work environment ensures you will enjoy social activities, fresh fruit, great coffee and regular office lunches with your colleagues. We have a strong culture supporting work/life balance and you will love working in our hybrid environment with the option to split your working week between the office and your home.

Other benefits include:

• Home internet allowance
• Mobile phone allowance
• BYOD laptop allowance
• Employee recognition programs
• Day off on your birthday
• Volunteer leave
• Flexible work arrangements
• Health and fitness subsidies
• Employee assistance program
• Corporate benefits program
• Bring your dog to work (we love dogs!)

And you will be paid to train! We believe that our staff need to be the best that they can be in order to deliver high quality solutions to our clients. We encourage continual professional development through fully supported training – including paid training leave! All Sentrian staff have a training plan in place to ensure continued growth.

Most importantly, you will work with a group of professionals who will enable you to grow in your career. You will enjoy being an important part of a team who know how to work smart and still enjoy themselves.

Sentrian is a place where dedication and skills go hand in hand with learning and enjoying work.

Only candidates with current working visas or permanent residents of Australia or New Zealand will be considered.