The City of Launceston, an award winning Employer of Choice, is currently seeking to fill the following position:

Position Title: Senior IT Infrastructure and Systems Administrator

Position Number: POS1136

This is a permanent, full-time position responsible for the design, implementation, and maintenance of the City of Launceston's IT infrastructure systems.

This includes:

The City of Launceston provisioned public cloud services. Provides technical leadership with the Microsoft 365 stack, Exchange Online, OneDrive, Microsoft Teams, Entra, Intune and other public cloud providers.

The City of Launceston Standard Operating Environment (SOE), Maintaining and patching our windows desktop environment including the infrastructure to support the deployment and management of the SOE.

The safe backup of corporate data. This includes testing the recovery of council data as well as business continuity and disaster recovery planning.

All infrastructure services hosted on premise at the City of Launceston. This includes Active Directory, DNS, DHCP and Networking Printing.

Business-as-usual. This includes request/incident resolution, assisting with IT security, networking and level 2/3 desktop support as required.

We are looking for someone who demonstrates, through behaviour, an alignment and an understanding of Our Values and has the following qualifications, skills and experience:

Demonstrated knowledge and experience in the design and implementation of public cloud technologies including the M365 suite.

Knowledge and practical expertise in the administration of:

Windows Sever (Active Directory, DNS, DHCP, GPO)

System Centre Configuration Manager (SOE Development)

Demonstrated knowledge and experience in data protection, recovery testing and disaster recovery planning.

Excellent communication skills and a genuine desire and aptitude to provide and support a high level of customer service and collaboration to and within all teams and networks (be a "people person" with a "can do attitude").

An ability to self-manage tasks and workload and have a logical, flexible and thorough approach to work performed.

A degree or diploma in an Information Technology related discipline combined with a minimum 5 years' experience in a relevant role.

Prior experience within an IT environment similar to the City of Launceston's.

Technologies include SAN, virtualisation, Microsoft Windows based server infrastructure and platforms, an extensive data communications network, VOIP telephony, a variety of end-user devices and environments, e.g. desktop PC's, mobile devices, MS Windows, iOS, Android.

Applications include a comprehensive suite of line of business applications (Technology One), Microsoft Office, and a large and extensive range of specialist applications.

Prior experience and success as an IT professional in a customer-centric service delivery role.

If you are interested, for further information and instructions on how to apply please go to the employment page of our website at www.launceston.tas.gov.au and download the Employment Information Pack for this position.

For further information, please contact Jason Quach, Team Leader Technology Services on 03 6323 3376, or [email protected]

To apply, please address your application to People and Culture clearly stating the position number and send to [email protected] OR complete the online application form available from our website, attaching all requested documentation.

Your application should include a Cover Letter, your current Resume and a statement addressing the highlighted Selection Criteria outlined in the Position Description section of the Employment Information Pack. You must address the Selection Criteria to be eligible for interview.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the People and Culture team via email at [email protected], noting your preferred method of communication and contact details and a member of the team will be in touch.

Applications must be received by 3.00pm, Wednesday, 30 April 2025