Position Title: Shared Services Manager
Location: Perth
Reports to: Financial Controller
Direct Reports: 5 (2 x Accounts Payable Officers, 2 x Payroll Officers, 1 x Accounts Officer)
Employment Type: Full-Time / Permanent
Position Overview:
The Shared Services Manager is responsible for overseeing and managing the day-to-day operations of the shared services function, including Accounts Payable, Payroll, and General Ledger/Accounts Support. This role ensures that all transactional processes are delivered efficiently, accurately, and in a timely manner while maintaining strong internal controls and delivering a high level of service to internal and external stakeholders.
This is a hands-on leadership role suited to a proactive and detail-oriented professional who can drive continuous improvement, team engagement, and operational excellence within a fast-paced environment. Key Responsibilities:

• Lead and manage a team of five transactional staff, providing guidance, support, and performance management to ensure team effectiveness.
• Oversee end-to-end accounts payable and payroll functions, ensuring timely and accurate processing aligned with company policies and relevant legislation.
• Manage the day-to-day responsibilities of the Accounts Officer, including bank reconciliations, journal entries, and general ledger support.
• Develop, document, and continuously improve standard operating procedures and internal controls across shared services.
• Ensure compliance with internal policies, accounting standards, ATO regulations, and other statutory obligations.
• Act as the key point of contact for escalations and troubleshooting in relation to payroll, payables, and general accounting issues.
• Collaborate with other departments, including HR and Procurement, to ensure seamless flow of information and processes.
• Monitor and report on KPIs and service delivery metrics; identify opportunities for process improvements and automation.
• Support the month-end close process and provide input into financial reporting where relevant.
• Lead or support projects related to system upgrades, implementations, and business process improvements.

Key Requirements:

• Tertiary qualification in Accounting, Finance, or a related field.
• Minimum 5 years’ experience in a finance or shared services environment, with at least 2 years in a leadership or supervisory capacity.
• Strong knowledge of payroll and accounts payable functions, including relevant legislative and regulatory frameworks (e.g., Fair Work, ATO, superannuation).
• Experience with ERP systems (e.g., TechnologyOne, SAP, MYOB, or similar) and intermediate to advanced Excel skills.
• Excellent communication and interpersonal skills, with a focus on stakeholder management and team leadership.
• High level of attention to detail and ability to manage competing priorities in a deadline-driven environment.
• A proactive mindset with a strong focus on continuous improvement and customer service.

If you are ready for a new challenge, please apply now.