Delivery Coordinator (Low Code)

• Full Time (35hpw) Permanent Opportunity
  
• Salary range $110,266 - $122,058 pa + super
  
• Sydney City location with hybrid working
  
• Flex leave and flexible working hours available

Do you want to help scale digital solutions across NSW Government? We're looking for a Delivery Coordinator to drive Agile project execution and scale digital platforms across multiple government agencies. If you excel at structured project coordination, stakeholder engagement, and Agile delivery, this role is for you.

You'll play a key role in managing a high volume of project-based work, ensuring seamless delivery while supporting a junior Project Officer. From leading Scrum ceremonies to overseeing project governance and finances, you'll enable our low-code team to deliver impactful, reusable digital solutions for NSW Government.

What You'll Do

• Facilitate Agile delivery by leading Scrum ceremonies and supporting project execution.
• Project Manage new projects, ensuring structured planning and execution.
• Support the scaling of digital solutions across agencies, managing complex stakeholders and governance requirements.
• Draft and refine work orders (contracts) with agencies to formalize ongoing support and delivery.
• Oversee project finances, including billing, budget tracking, and resourcing.
• Manage and mentor a junior Project Officer, ensuring structured project support.
• Coordinate internal recruitment and resourcing to support delivery demands.
  

What You Bring

• Strong project coordination skills, with experience managing Agile delivery workflows.
• Ability to lead Scrum ceremonies and support Agile practices within a delivery team.
• Experience in project governance and stakeholder engagement, particularly in complex enterprise environments.
• Understanding of contract management for government or enterprise projects.
• Financial oversight experience, including budget tracking and project billing.
• Leadership and mentoring skills to support and manage junior team members.
• Ability to thrive in a fast-paced, high-volume project environment, balancing multiple priorities effectively.
• Highly desirable experience in low-code products, either in development or in another role supporting delivery of them.

To apply:

If this sounds like you, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter, please answer:

1. How have you leveraged your project coordination and management skills to oversee and deliver successful product or project outcomes that drive digital transformation and innovation within your organization?
2. For any enquiries regarding this role, please contact Matthew Sanderson, Low-Code Business Applications Manager on [email protected].

About Us

The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.

Government Technology Platforms (GTP) enables NSW government through the provision of core and common digital capability including cross sector leadership and delivery of ICT infrastructure and digital services aligned to the NSW Government ICT Strategy; Beyond Digital.

Further Information

Click 'apply' for more information about this role and to access the role description.

Closing Date: Tuesday 29th April 2025 @ 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.