About Specsavers

Specsavers are rated the market leader for eye tests, the retailer of choice for contact lenses and one of the fastest growing hearing providers in Australia and New Zealand. We are on a continual mission to transform eye and hearing health by eliminating preventable vision loss and blindness, including Glaucoma and Diabetes, through improved prevention and early detection, as well as providing accessible and affordable hearing care.

We strive for the highest clinical standards – and believe that the customer should be at the heart of everything we do.

We also recognise that our people are critical to our past and future success – so we do everything we can to make sure they get the experience and career they’re looking for: from outstanding training and a personal development plan, to excellent benefits and unstinting support. The business has nearly 1,500 stores across 12 countries – and is still growing.

In 2024, we were proudly recognised as one of Australia’s Best Places to Work for the second consecutive year and ranked 16th on Fortune’s list of the World’s 25 Best Workplaces.

The Role

Due to our continued growth, we are currently seeking an Optical Assistant to join our team our Glen Waverley team. You will have the opportunity to work in a modern, progressive, fast-paced business where providing exceptional customer service is at the forefront of everything we do.

Optical Assistants/Dispensers are an integral part of any store team and crucial to the customer service journey.

In this high-energy fast-paced role, you’ll soon find out that no two days are ever the same at Specsavers! From meeting and greeting customers, doing high-tech pre-testing, providing advice on products, or placing specialised orders, this exciting role will see you become a vital part of our store team.

The skills we’re looking for

· Fantastic organisation and communication skills

· A high standard of personal presentation

· The ability to work effectively in a team environment and thrive on working at a fast pace

· An ability to build rapport with customers

· Flexibility to work retail hours, which may include late nights and weekends

Benefits and Perks

Specsavers employees are entitled to a number of amazing benefits

Two free pairs - Stay on trend with two free pairs of glasses per year

Birthday leave - Celebrate your birthday by taking a day off

Volunteer leave - Take a day per year to support a charity or cause close to your heart

Specsavers Perks -Who doesn't love a discount? Specsavers Perks offers just that at over 300 well known retailers

Friends + Family Discount - Share the love with two 30% discount vouchers per year for your friends and family

Career Development and Advancement opportunities - Want to take the next step and kick start a new career? You've come to the right place

Opportunity to obtain a professional qualification within the optical field

How can I tell if this is for me

For this role, we accept applications from individuals both with or without previous optical experience, so if you have a passion for delivering high levels of customer service and building relationships within a team, we want to hear from you.

In return, we'll offer a supportive and enjoyable working environment, where ongoing training and development opportunities are readily available.

We're dedicated to nurturing talented individuals to ensure they thrive. As an Optical Assistant, you will be encouraged to boost your knowledge and learn new skills throughout your time at Specsavers.

We offer several training courses specialising in a variety of areas, from dispensing through to leadership and more.