About us

Come join Auntie Anne’s and be part of the world’s largest soft pretzel brand that will be newly launched in Australia! Our hot and handmade products are craved around the world, so a career with us is never boring and ALWAYS tasty. Auntie Anne’s offers you the chance to build your future as well as put a smile on the faces of people as you twist up some fresh pretzels. Crew members mix, shape, and bake pretzel snacks for guests in full view, all day, every day.

We didn't get here simply by being ordinary. We got there because we truly care about our guests, our products and our community. Does this sound like you too? If so join us and let us expand from 1st store to the 100th!

Qualifications & experience

Proven experience in hospitality management, preferably within the quick service or fast-casual dining industry.

Strong leadership skills with the ability to motivate and inspire teams to achieve operational excellence and exceed performance targets.

Excellent communication, interpersonal, and problem-solving abilities.

Flexibility to work weekend and evening shifts.

Tasks & responsibilities

Operational Perfection - Direct and supervise day-to-day operations of the store to ensure adherence to company standards, policies, and procedures.

Team Leadership - Working alongside our dedicated HR team to recruit, train, and mentor staff to foster a culture of exceptional service, teamwork, and continuous improvement.

Quality Assurance - Maintain high standards of food quality, cleanliness, and safety through regular inspections, audits, and compliance with health and sanitation regulations.

Customer Satisfaction - Drive guest satisfaction by promoting our customer-centric approach, resolving customer complaints, and implementing strategies to enhance the overall dining experience.

Strategic Planning - Collaborate with senior management to develop and implement strategic initiatives, marketing ideas, and promotional activities to drive business growth.

Inventory and Supply Chain Management - Manage inventory levels, procurement, minimize waste.

Benefits

Competitive salary

Paid time off, sick leave, and holidays.

Supportive work culture and team environment.

Opportunities for career advancement and professional development.

Two consecutive rostered days off per week.

How you contribute to Auntie Annes
Auntie Anne's like to keep it fun in store whilst also driving excellent customer service and producing the perfect hand made pretzel.

Crew culture is important to us, so we like to keep it simple. We are looking for retail & hospitality superstars who share our vision to provide all Australians the opportunity to share our famous hand made pretzels.

Safety First – Our safety-first culture from the top down ensures our teams operate in safe environment to drive brand standards and customer experience

The Perfect Hand Made Pretzel – Our goal for Auntie Anne's is to produce the perfect hand made pretzel for our customers, being worlds number 1 soft pretzel franchise.

The Auntie Anne's Family - When you join Auntie Anne's, you join a community that operates as a family. We’ve got your back and culture is everything to us. We care about each other and we look out for one another.

What’s in it for me?
This is a great opportunity for someone who is looking to build on their current management and team building skills, not only that as Australia's first store we seek to move long term employees to a higher position in the future. Auntie Annes Australia's goal is for 100+ stores, so if you are ambitious don't miss out on this opportunity.

When you join Auntie Anne's, you will be part of a fun, unique and diverse team. The best part? It is just the start, so launch your future with us!