About the Agency

As the steward for digitally enabling Australia’s health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person-centred, connected healthcare. Our responsibilities span national digital health services and systems, including My Health Record, Electronic Prescriptions, and the MyHealth App.

At the Australian Digital Health Agency, we celebrate the agility of remote work while fostering collaboration with your colleagues. Join us to grow, develop, and advance your career without the need to relocate or compromise your current lifestyle. We promote an inclusive workplace culture where everyone at the Agency lives our values in pursuit of a healthier future for all Australians. Our passion and commitment to reconciliation demonstrates our dedication to create inclusive environments, and social responsibility, all to support you in seamlessly balancing life and career.

About the Role

Policy, Programs and Engagement Division: Embark on a career with our Policy Programs and Engagement Division, a hub of excellence that drives national programs and portfolio priorities. We inform policies and manage external stakeholder relationships, fostering a collaborative network based on trust. This is your chance to be a pivotal force in an environment where policy, technology and health outcomes converge.

The role, Assistant Director Compliance Outreach, is located within the Compliance Outreach Section of the Policy Programs and Engagement Division. The Compliance Outreach Section encourages and supports participants in the My Health Record system to understand and comply with their obligations, as outlined in the My Health Records Act 2012 and the My Health Records Rule 2016.

In undertaking the role, the Assistant Director, Compliance Outreach will be responsible for managing regulatory compliance functions in alignment with the Agency’s Compliance Framework. This includes:

• strategic planning and delivery of compliance functions including audits, issues management, quality assurance and stakeholder engagement.
• leading delivery of compliance activities across proactive, reactive and education workstreams.
• supporting other members of the section, including overseeing the work of compliance and assurance advisors.
• collaboration with key internal and external stakeholders to identify opportunities, achieve outcomes and support compliance across the My Health Record ecosystem.

What You’ll Bring

• Excellent oral and written communication skills, with the ability to tailor messages to suit diverse audiences and translate complex data results into plain language.
• Experience in working with legislation and legislative frameworks.
• High-analytical and critical thinking skills with strong attention to detail.
• Qualifications or experience related to compliance, working with legislation, quality assurance, or translating technical and legislative requirements into plain language, will be highly regarded.

For all queries relating to the responsibilities of the position, please contact Jade Deschamps at [email protected]

Our Benefits

• Work From Home & Attractive Flexible Working Arrangements: All staff can apply for flexible work arrangements that offer a range of options for how, when and where you work.
• Agency Study bank: Our employees are eligible for financial assistance up to 100% of costs and up to 7.5 hours per week study leave as per our study assistance guidelines.
• Generous leave opportunities including Parental (primary & secondary), compassionate, Aboriginal & Torres Strait Islander Leave, Cultural, Emergency Response, Defence, and Half Pay option.

Additional Information

The position maybe filled in Brisbane, Sydney or Canberra, and other locations may also be considered. To apply, submit your resume and a cover letter.

Please contact the recruitment team at [email protected] with queries relating to the application process.

Order of Merit: Applicants rated as suitable will be placed in a merit pool that may be used to fill similar ongoing or non-ongoing positions throughout the Agency for up to 18 months.

Closing Date: Monday 5 May 2025, 11:30pm

Salary: This role offers between $120,486 to $137,417 depending on skills and experience plus 15.4% superannuation.