We are seeking an enthusiastic and energetic manager who has a can-do attitude and extensive experience in the disability sector, to provide leadership and management across our client services portfolio, including service development, design and delivery. We are looking for a professional with hands-on ability, excellent management and people skills.

About Newdawn Support Services

Newdawn Support Services is a leading community provider dedicated to empowering individuals with disabilities. We are a passionate team committed to providing person-centred care and support, with a strong foundation in fostering, mental health, and forensic services. Our core values are caring, valuing, encouraging, and facilitating.

We Are Seeking:

A highly skilled and experienced locum Services and Accommodation Manager to join our team for Six Months. We need a dedicated leader who can seamlessly step into our dynamic environment and provide strong guidance to our team during this time.

Role Overview:

This will be a relieving (locum) position for a initial period of 6 months with the possibility of ongoing role within the organisation."

As our Locum Services and Accommodation Manager, you will be responsible for providing strategic leadership and management across our client services portfolio, including:

Supported Independent Living (SIL)

Accommodation Services

NDIS Core Supports

You will be instrumental in ensuring the smooth operation of our services, maintaining high standards of care, and supporting our participants to achieve their goals.

Key Responsibilities:

Service Oversight: Oversee the delivery of high-quality services across all program areas, ensuring compliance with NDIS guidelines and organisational policies.

Team Leadership: Provide clear direction and support to our team of support workers, fostering a collaborative and positive work environment.

Stakeholder Engagement: Maintain positive working relationships with internal and external stakeholders, including NDIS, government agencies, and community partners.

Operational Efficiency: Ensure efficient and effective service delivery, addressing any challenges that arise during your tenure.

Collaboration: Work closely with our management team to ensure a smooth transition within all departments in NDSS.

Key Selection Criteria:

Relevant tertiary qualification or equivalent experience in the disability sector.

4 years’ extensive experience in NDIS service delivery and management and developing staff at a senior level.

Demonstrated leadership capabilities with experience managing teams of support workers across multiple accommodation services, regions and sites.

Demonstrated ability to translate policies and procedures and organisation strategies into operational plans

Proven ability to influence decisions, lead change, and identify solutions for complex issues

High-level judgement and problem-solving skills with the ability to apply critical thinking and make sound decisions.

Comprehensive knowledge of program funding, reporting requirements and service guidelines relevant to the disability sector

Extensive knowledge of the NDIS and the NDIS Quality and Safeguards Commission.

Proven experience in NDIS service delivery and management, with a strong understanding of operational best practices.

The supervision of the Team adheres to compliance with NDIS and quality safeguard commission

Excellent communication, interpersonal, and problem-solving skills.

Ability to quickly adapt to a new environment and work effectively within a team.

To Apply:

Please submit your resume and a cover letter addressing the key selection criteria to [email protected]

Indicate your availability for the locum position and your preferred duration of engagement.

Why work with us?

We provide a positive work environment that encourages and promotes work/life balance, a sense of humor. In this role you will work with an excellent team who will encourage and inspire you to develop and progress your skills and career, whilst supporting people with complex support needs to live an active life.

We value our teams, and our employees enjoy a range of benefits, including:

Competitive salary

Novotel Vehicle Leasing is available.

5 weeks annual leave per year + 17.5% leave loading

Flexible work options

Ongoing professional development and career progression opportunities

Access to free confidential counselling and support via our Employee Assistance Program (EAP)

Work satisfaction - love what you do and why you do it!