Due to the nature of the job, candidates with experience in the disability space are preferred for this role.

A major financial services company is hiring a Consumer Affairs Associate (Community Engagement).

• 7-month temp role
• $769.06 daily (inclusive of super)
• Hybrid working style (2/3 split)

In this Senior Associate, Consumer Affairs role, you will:

• Support the Head of Consumer Affairs to deliver executive stakeholder engagement to drive customer-centricity, particularly for customers who need extra care.
• Coordinate the Consumer Forum and other community engagement programs to support a customer-centric culture.
• Draft briefs and material for executive engagements, including industry groups and leadership team engagements.
• Identify and develop engagement opportunities to build the organisation's reputation and relationships with customers.
• Support the delivery of key programs as required and identify opportunities for reputation-building activities.
• Own and manage key internal and external stakeholder relationships to deliver programs.
• Design and deliver effective measurement programs to assess program success and drive improvements.
• Liaise with Communications and Government and Public Policy on key programs to maximise strategic reputation outcomes.

What you'll bring

• At least 5 years' experience in relevant roles
• Community programs and partnership management preferred.
• Coordinating complex stakeholder priorities

If you're interested in discussing exciting positions, please feel free to send your resume to [email protected] or give me a call on +61 3 8616 8410.