• Full time, continuing position - located in Forest Lodge at the School of Project Management, within the Faculty of Engineering (Darlington Campus). Five days on campus
• Opportunity to provide education support in a Faculty that is a passionate leader in creating a digital, sustainable and healthier future
• Base Salary $99,455 - $107,216 p.a. (HEO6) p.a + 17% superannuation
  

About the opportunity

The Faculty of Engineering is welcoming applications for an Education Support Officer to provide a broad range of education administrative and operational support to Academic and Teaching staff to meet the educational support needs of the Faculty and Schools. This role will be embedded in the School of Project Management located in Forest Lodge. the This role is part of the Faculty Education Services Portfolio but will be embedded full-time in one of the seven schools at any given time. A list of schools is available here.

This role will work primarily work within the School of Project Management but may from time-to-time participate in activities at the Education Services Portfolio level. The role has two reporting lines, one to school level and one to Faculty level. Flexibility, dealing with ambiguity and adaptability are key as we are working through a renewed operating model.

There is a requirement for this position to be on site, full-time.

Your key responsibilities will be to:

• maintain a comprehensive understanding of the student life cycle including enrolment, special considerations, appeals, exams, results progressing and integrity case management for both undergraduate and postgraduate students
• provide targeted support to large units and/ or specific highly productive academics
• Be the first point of call for the School's external engagement (placement sites, project supervisors, industry advisory) contacts
• assist with committees and work with the relevant professional staff and academic roles to support Engineering students
• provide high level support and assistance in relation to course management and, students across our coursework programs as well as academic staff
• work across education services teams in peak- times and closely collaborate with schools and their education staff.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a highly motivated Education Support Officer who has:

• a tertiary qualification with some relevant work experience; and/or equivalent combination of relevant experience and training
• effective and tactful communication skills (both verbal and written) together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods
• excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes
• superior computer skills, experience with Microsoft Office (in particular Excel) together with experience operating with large, corporate-level database and information systems
• experience delivering education programmes, preferably in a tertiary education environment
• experience working in a tertiary environment with working knowledge of using Learning Management Systems such as Canvas, together with sound understanding of timetabling/rostering of student activities.

Please outline your relevant skills and experience in your cover letter and attach to your online application.

Work Rights

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.