Are you a superstar admin who wants meaningful work, flexibility, and a welcoming team culture? Read on...

We get it – you’re great at organising, fantastic with people, and know how to keep things running smoothly. But you want a job that fits your life, not the other way around. Maybe you're balancing school drop-offs, looking for a role that values your skills and recognises your need for flexibility.

Sound familiar? Let's talk!

At Recovery In Mind Occupational Therapy, we’re passionate about supporting adolescents and adults living with mental illness to achieve meaningful, fulfilling lives. We recently won the City of Casey’s Business of the Year—and we're growing! That's where you come in.

Why join us?

We’re a small, friendly practice with a big heart and even bigger ambitions. We prioritise a supportive, inclusive work culture where you're more than just another employee. We celebrate wins together, genuinely care about your wellbeing, and yes—we're big fans of team bonding.

About the role

As our Admin Assistant, you’ll be the welcoming voice of our practice, providing valuable behind-the-scenes support. This part-time role (20 hours per week) can easily fit around school hours (approximately 9:30am – 2:30pm, four days per week), with flexibility to work from home when needed.

There's no formal front desk, so you'll be comfortable managing your tasks independently, stepping into multiple roles as needed. Some days are quiet; others are fast-paced and full of variety.

Your responsibilities will include:

Answering and managing phone enquiries professionally and warmly

Supporting our OT team by managing appointment bookings, diary scheduling, and client follow-ups

Sending invoices and taking payments

Preparing and sending service agreements and paperwork

Ordering supplies (stationery, kitchen supplies, staff resources)

Basic filing, email management, and general admin tasks

Running occasional errands to support our therapists and clinic operations

What we offer

Genuine flexibility: Work around your family commitments and lifestyle needs.

Supportive, friendly team culture: You’ll be valued and respected, always.

Opportunity for growth: Learn new skills, develop professionally, and contribute directly to our success.

Meaningful work: Play an important part in supporting our therapists and clients.

What we'd love you to bring

A warm, friendly approach, excellent communication skills, and a genuine love of people

Strong organisational skills, reliability, and an eye for detail

Comfortable working independently and managing your workload proactively

Previous customer service or admin experience is preferred (bonus points if you're familiar with practice software like Zanda, previously Power Diary, but not essential!)

Comfortable using technology and learning new software as needed

About the Director

Bianca, the founder of Recovery In Mind, is a passionate advocate with over 15 years experience in mental health. Known for her approachable style and supportive leadership, Bianca is dedicated to creating a workplace where everyone feels valued, recognised, and supported.

Ready to join us?

If this sounds like the role you've been waiting for, we'd love to hear from you!

Please send your CV and a brief introduction about yourself via Seek or contact Bianca directly at [email protected].

Take the next step in your admin career and join our friendly team and make a meaningful impact every day.