For 55 years, Doltone House has been a leading brand in events and hospitality. Our venues have set the stage for countless celebrations and events, from weddings to global conferences.

The Role:

At Doltone Hospitality Group, we’re evolving. As we continue to expand into exciting new ventures and strengthen our core operations, we’re looking for a proactive, solutions-focused Systems Support Coordinator to join us on the journey.

This is more than just a support role – it’s a career-building opportunity to drive innovation, streamline systems, and make a tangible impact across a dynamic hospitality group.

Key responsibilities:

Developing and maintaining our POS and purchasing platforms

Rolling out stocktake processes, audits, and financial reporting

Supporting invoice processing and helping to enhance automation workflows

Building and managing a centralized Support System for fast, trackable resolutions

Collaborating on key projects to innovate and streamline system workflows

Create and manage inventory databases

Work closely with the Finance team to enhance invoice automation

Monitor and maintain a company-wide Support System for efficiency and SLA tracking

Collaborate across departments to ensure system rollouts are smooth, innovative, and effective

Your Attributes:

Critical thinking and problem-solving skills

Relentless pursuit of quality outcomes that exceed expectations

Ability to collaborate and cultivate productive relationships

Ability to communicate with influence, impact and confidence

Passion for customer-centricity

Your Experience:

Strong systems and process mindset

Excellent organisational and communication skills

Ability to juggle multiple tasks and projects

Team player with a proactive attitude and a solutions-focused approach

A passion for hospitality or previous experience in a fast-paced service environment is a bonus!

Why join us?

Diversity is not only celebrated but championed here at Doltone House. The Doltone family includes people from all backgrounds and walks of life. We’re committed to creating a welcoming and supportive workplace where everyone feels like they belong and can access genuine opportunities for professional and personal development. Our business is centered around our core values – integrity, courage, passion, trust, commitment and respect.

When you join Doltone House, you'll become part of an organisation that:

Inspires growth: Fostering an environment where team members can thrive, develop, explore opportunities and take part in the journey as we continue to expand

Nurtures talent: Cultivating an atmosphere that encourages learning and advancement. Each month team members are recognised through our BE THE EXPERIENCE recognition programs, and an annual awards night honouring our top achievers as well as being a huge amount of fun!

Facilitates success: Provides the environment, tools and opportunities for people to achieve their best

Provides ongoing rewards: We offer a competitive remuneration package as well as discounts at our food and beverage outlets

Due to the nature of this position, some weekend work is required.

All applicants must have full working rights in Australia.

We respect your privacy – all aspects of the application process are completely confidential.

Due to the number of applications we receive, only successful candidates will be contacted for interview.