About Us

Motobility is a leading Australian business based in Perth specialising in mobility equipment sales, service and repairs. We are renowned for our quality products and our exceptional customer service. At current we wholesale, manufacture, upholster in house, we have retail stores in Osborne Park, Joondalup and Mandurah and we are now preparing to franchise with our first East Coast store opening next month!

About the Role

We are currently seeking an In-Home Product Specialist to join our Mandurah team. In this role you’ll be responsible for helping our customers find the right mobility solutions for their needs both in store and in their homes. Reporting to the Assistant Store Manager (Sales), you’ll play an integral part in our vision, “to bring back independence, comfort and freedom to those with limited mobility.”

The working hours for this role are 9-5 Monday – Friday, as well as every other Saturday 9-12 noon with a fixed half day off once per fortnight.

This role also includes the use of a work vehicle to take you to and from the store and to use for your in-home deliveries!

Tasks and Responsibilities

Provide trusted, expert advice on mobility equipment to meet each customer's unique needs (product training provided.)

Deliver exceptional customer service and convey a genuine passion for our products while showcasing them both in our showroom and off-site in customers' homes.

Generate precise quotes and respond to all inquiries with professionalism and warmth, via phone, email, or face-to-face.

Effectively manage and prioritise sales appointments, both in the showroom and for in-home demonstrations, ensuring detailed and accurate sales records are maintained.

Represent our brand at tradeshows and exhibitions.

Help maintain an organised and fully stocked showroom.

Qualifications & Experience

Significant sales experience with a record of meeting or exceeding targets OR a background working in the mobility or aged care sector.

Strong commitment to exceptional customer service.

Knowledge of mobility equipment and assistive technology (desirable).

Clear, empathetic communication skills both written and verbal.

Ability to manage appointments, coordinate demos, and maintain customer records.

Ability to safely lift, handle and transport heavy equipment.

Willingness to load large equipment into work van in all weather conditions, and manoeuvre into customers’ homes.

Team player, contributing to a positive work environment.

Strong computing and software skills.

Willing to undergo NDIS new worker screening check.

Willing to comply with any vaccination requirements set by the government and the health industry, including the flu vaccination.

Possess a valid driver's license for driving to customers homes.

Occasional overnight travel (all expenses included).

Benefits

At Motobility, we treat our team members with care and respect. We offer a fun and inclusive work environment, regular staff functions, and a strong emphasis on work-life balance and professional development. Our rapid growth provides ample opportunities for career advancement, with many of our in-house superstars being promoted to higher positions or transitioning to other departments. Now ask yourself, where can Motobility take you?

If you possess the drive, ability, and ambition to be an integral part of our rapidly growing business, please apply through Seek.

Our Values

We do the right thing

We listen

We are innovative

We are approachable, professional, and trusted

We work as a team

We respect each other

We care for our community

We have fun!