About the Company
This business has been around since 2005 and is a well-known name when it comes to solutions for hanging and managing HVAC, electrical, plumbing, and fire services in multi-storey buildings. They work with some of the top-tier contractors across SA, NT, and WA, and have delivered on major projects like Flinders Uni, the Royal Adelaide Hospital, and Eos at Sky City Casino. They’re growing quickly and have created a supportive and welcoming environment. You’ll be based at their Tonsley office – it’s modern, open-plan, and there’s on-site parking too.

The Role
We’re looking for a Junior Customer Service Rep to join the team. You’ll be reporting directly to the Director and working alongside a small, tight-knit crew.
It’s a key role where you’ll make sure customers are getting the support they need and that all orders are being delivered on time.

Day-to-day:

• Answering customer queries
• Reaching out to potential clients and helping them with pricing and product options
• Supporting the outbound sales team
• Following up on quotes and keeping clients in the loop
• Researching upcoming projects and identifying key contacts
• Making sure orders are delivered on time
• General customer service and sales support

About you:
We’re after someone with experience in customer service or inside sales – ideally from a busy, fast-paced environment. You’ll be confident on the phone, great with people, and keen to grow your career.
Bonus points if you’ve worked in or around the trades or construction industries before.

• Top-notch communication and customer service skills
• Comfortable following up warm leads and closing sales
• Experience with trades/construction is handy, but not essential
• A team player who’s motivated and ready to grow
• Training is all provided, but experience in a high-volume sales/support role would be a plus

What’s in It for You
This place really looks after their people. Alongside a competitive salary and a great career path, you’ll enjoy:

• Free on-site parking
• Chef-prepared lunches every week
• An on-site barista
• Supportive and upbeat work culture
• Open-door policy with approachable senior leaders
• A team that celebrates wins and helps each other out
• Ongoing training and support for your development

How to Apply:
Please click APPLY to submit your application or for a confidential discussion, contact Brittiny-Jane Harmer on 0432 187 643 or email [email protected]