About the branch

The Enterprise Technology Services (ETS) branch supports the City of Melbourne (CoM) and its community by leveraging digital capabilities, technology platforms, and data. Our vision is to be a global leader in digital innovation, creating a city where everyone can thrive in the digital age.

About the role

The Manager Data Operations role offers an exciting opportunity to lead the data engineering, and reporting platform functions at CoM, including overseeing the development and maintenance of the organisation’s data platforms.

In this position, you will empower leaders and the community with the digital tools they need to make evidence-based decisions, while fostering strategic partnerships across CoM and with community stakeholders. As a key driver of transformation, you’ll champion the use of data in actionable insights and data-driven recommendations, all while enhancing CoM’s reputation as a leader in enterprise data management and open data. If you're ready to make a meaningful impact through the power of data, this is the role for you!

In this role, you will

Lead an agile team of data specialists to deliver data capabilities to enable business value

Actively engage across the organisation to discover and prioritise data use cases for CoM’s data and analytics platform

Support the implementation of data governance including metadata and quality standards

Advise on the design and implementation of data analytics solutions to meet customer requirements

Prioritise council’s Open Data Roadmap/pipeline including identifying new data sets and updating current data sets, based on feedback from key internal and external stakeholders.

What you will bring to the role

Relevant tertiary qualification in IT, computer science/business analytics or equivalent professional experience in data management.

Strong understanding of database design and data warehousing principles.

Expertise in data analysis techniques and leading teams to generate business insights and value.

Proven experience developing corporate data infrastructure, policies, and data governance controls.

Skilled in agile project management and collaborating with cross-functional teams.

Strong organisational and budget management skills, with attention to detail and ability to manage competing deadlines.

Focus on improving internal data capability and culture through engagement and training.

Strong analytical and problem-solving skills, with a creative approach to solutions.

Experience applying open data in the context of a major city. (Desirable not essential)

How to apply

This is a fantastic opportunity to showcase your leadership experience in this newly created role and make this role your own.

As part of the online application form you are required to

Attach your updated resume

Attach a cover letter addressing what you will bring to the role (Max 1 page)

Please submit your application encompassing all of the above by 11:45pm on 24th April 2025

Please note, City of Melbourne reserve the right to close the advert earlier than the specified date, should a suitable candidate be found.

For further information about the position please refer to the position description below or contract Will McIntosh – Head of Data Platforms and Governance at [email protected]

City of Melbourne conducts safety screening process for all employees including a Police and Working with Children Check. The City of Melbourne is a child safe organisation and has zero tolerance for child abuse. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy.

City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community