About Sweepers n Scrubbers

Sweepers n Scrubbers is a dynamic and agile, 100% Australian owned and operated company, with branches in Victoria and New South Wales. Our customer base includes a broad range of industries, and our product range features trusted brands and innovative cleaning equipment from manual push sweepers to on road street sweepers and scrubbers.

Sweepers n Scrubbers works with a number of organisations across the globe to ensure it is able to supply the best equipment for its customers. The organisation’s customer base is growing each year which means it is looking to grow and invest in additional team members who want to be part of a successful team.

Role Overview

This role involves liaising with customers (Business to Business (B2B) environment) using Sweepers n Scrubbers’ products. It includes managing the warehouse and responding to customer phone enquires post sales/hire of equipment.

Key Responsibilities

Accurately identify parts and components required by customers using parts catalogues and electronic databases.

Source, order, and receive parts from suppliers in a timely and cost-effective manner.

Perform stock management tasks, including maintaining accurate stock levels, performing stocktakes, and managing parts returns within our JIM2 application solution

Provide excellent customer service (mostly over the phone), including answering inquiries, processing orders, and providing advice on parts selection

Overseeing loading and unloading of goods using forklifts or other equipment

Document and update internal procedures

Timely and accurate processing of invoices

Stock management and ordering

Responding to service and warranty enquires

Liaising with overseas suppliers

Management of International Freight

Key Selection Criteria (MUST HAVE)

Minimum 12 months experience interpreting spare parts in the following:

material handling equipment,

automotive industry,

heavy plant, or

agricultural equipment

Ability to work independently and within a team environment

Have intermediate computer skills

Strong communication and organisational skills

Able to self-manage time

Attention to detail

Desirable

Exposure to JIM2 Application solution or small business Enterprise Resource Planning (ERP) Solution

Previous experience in a warehousing or distribution role

Medium Rigid (MR) Licence

Mechanical Background

Certificate III in Supply Chain Operations (Warehousing Operations)

Certificate III in Automotive Sales

Current Forklift licence