Overview

One of Australia's most well-known companies are looking for someone who has a consultative background and a passion for turning data into meaningful insights that drive business decisions.

As the Senior Customer Insights Analyst, you will analyse complex datasets, uncover opportunities, and provide data-driven recommendations that influence key initiatives. Your ability to bridge analytics with business strategy will be essential in delivering measurable results.

What You’ll Do

• Build meaningful relationship across the business and advise senior stakeholders with the use of key insights
• Identify trends, patterns, and opportunities within large datasets to optimize business performance.
• Develop and implement analytical models that provide actionable insights.
• Collaborate with cross-functional teams to understand challenges and deliver data-backed solutions.
• Present findings in a clear, compelling manner to stakeholders at all levels.
• Evaluate and refine analytical approaches to continuously improve accuracy and effectiveness.
• Mentor and support junior analysts, fostering a data-driven culture.

What You Bring

• A background in Customer or Marketing Analytics
• Any experience working in an external or internal consultancy team would be advantageous
• Strong problem-solving skills with a keen ability to translate data into strategic insights.
• Ability to communicate complex findings to both technical and non-technical audiences.
• Proficiency in SQL and at least one programming language for analytics (e.g., Python, R)
• A proactive mindset with a focus on driving business outcomes through data.

Why This Role?

This is an opportunity to have a direct impact by shaping data-driven strategies and influencing decision-making. If you enjoy working with data to solve real-world challenges and thrive in a collaborative environment, we’d love to hear from you.