About the City

The City of Nedlands is located 7km from the Perth CBD and includes a diverse range of features from the beautiful river foreshore of Dalkeith and Nedlands to the crisp white sands of Swanbourne beach. With a dedicated workforce of professional service providers, we are committed to ensuring the City of Nedlands is a vibrant, safe, and inclusive community with a high standard of local services and facilities.

About the role

Are you a technology professional ready to make a meaningful impact and help shape the City’s digital future? This is your opportunity to work in a dynamic, forward-thinking environment where innovation and collaboration are key.

Reporting to the Chief Information Officer, the Senior Technology Specialist plays a key role in driving the evolution of our digital services and IT infrastructure. In this role, you will:

• Ensure the seamless delivery of technology services through effective service level management, performance monitoring, and stakeholder engagement.
• Lead critical projects, including system upgrades, infrastructure enhancements, and technology evaluations, to improve performance, security, and capabilities.
• Identify and mitigate technology risks while upholding governance policies and ensuring regulatory compliance.
• Provide advanced technical support and troubleshooting for incidents and service requests.
• Oversee Technology Service Desk and Help Desk operations.
• Foster a customer-centric culture within the IT team.

About the successful candidate

To be successful in the role, you are an experienced technology professional with strong technical knowledge across systems, software, and infrastructure, coupled with exceptional interpersonal, communication and problem-solving skills. Your ability to translate complex technology concepts into practical business solutions sets you apart.

Other essential requirements are:

• Relevant IT qualifications or industry certifications or demonstrated equivalent experience in a similar role.
• Minimum of 3 years’ experience in a customer-facing technology support role, with a proven record of project leadership.
• Strong knowledge of Microsoft 365, Windows Server environments, and enterprise systems.
• Experience managing vendors and delivering infrastructure, SaaS, or software projects.
• A current ‘C’ class Driver’s Licence.
• A current National Police Certificate.

What we offer

This permanent, full-time role offers a cash salary of $95,463 - $111,058 per annum, dependent on skills and experience, plus superannuation.

• 5 weeks Annual Leave.
• Paid Parental Leave (12 weeks primary carer / 2 weeks partner leave).
• Up to 13.5% superannuation contributions.
• Training and development opportunities.
• Employee Assistance Program & Healthy Workplace Initiatives.
• Fitness Passport wellness program access.
• Private health insurance corporate discounts.
• Novated Leasing and Salary Sacrifice options.

Additional details

Please read the position description to ensure a full understanding of the role. Applications must include a cover letter and a resume demonstrating your suitability for the role.

Confidential enquiries can be directed to the City’s Chief Information Officer on (08) 9273 3500.

How to apply

Applications can be submitted online via the City’s website before 5pm AWST, Thursday 24 April 2025.

Please note that early applications are highly recommended as the City reserves the right to close applications and appoint a candidate prior to the closing date.