As the Receptionist at our busy accounting practice, you will play a vital role in providing exceptional client service and supporting the smooth day-to-day operations of the office. This role is perfect for someone with excellent communication skills, a professional manner, and a passion for helping people.

Key Responsibilities:

Greet and welcome clients and visitors in a friendly, professional manner

Answer and manage incoming phone calls and direct inquiries appropriately

Manage client bookings, appointments, and meeting room schedules

Handle incoming and outgoing mail, couriers, and deliveries

Maintain a tidy and organized reception area

Provide general administrative support to accountants and office staff

Assist with document preparation, scanning, filing, and data entry

Manage office supplies and stationery orders

Support client onboarding and assist with client information updates

Perform other administrative tasks as required

Skills & Experience:

Previous experience in a receptionist or administrative role (preferred)

Excellent verbal and written communication skills

Strong interpersonal and customer service skills

Highly organized with attention to detail

Ability to multitask and prioritise in a fast-paced environment

Professional presentation and a positive attitude

Proficient in Microsoft Office (Word, Excel, Outlook)

Experience working in a professional services environment (advantageous but not essential)