Salary sacrifice available

Casual role - flexible hours

A range of professional development opportunities

SACS Award Level 2

ABOUT THE ROLE

We’re looking for a friendly and reliable Casual Administration and Marketing Support Officer to join our operations team at HBNC. This flexible role will see you step in to support operations when our regular team members are away — keeping things running smoothly and providing a welcoming, professional experience for everyone who walks through our doors.

Key responsibilities include:

Greeting clients and managing reception duties, including phone and front desk inquiries

Assisting with general administration tasks and basic marketing support

Supporting the cleanliness and maintenance of our Centre, including kitchen and staff areas

Helping out with programs and events run by the Centre

Providing accurate information, advice and referrals to community members

Supporting staff and volunteers across a variety of teams

Using internal systems, including client feedback tools, to improve service delivery

Marketing support as needed, including flyer creation and social media posting

ABOUT YOU

You thrive in fast-paced, community-focused environments and are happy to lend a hand wherever it’s needed. You’ll have a proactive attitude, great communication skills, and be comfortable juggling reception, admin, and occasional cleaning tasks.

We're looking for someone who:

Has excellent computer and administration skills (including Outlook, Word, and Excel)

Has experience in reception or customer service roles

Can work collaboratively and flexibly as part of a supportive team

Shows initiative, attention to detail, and a genuine desire to help people

Holds a current C Class driver’s licence (desirable, but not essential)

Bonus points if you're creative and comfortable supporting basic marketing tasks!

ABOUT US

The Hervey Bay Neighbourhood Centre (HBNC) has been a trusted hub of connection and support since 1989. Located in a growing sea change community, we deliver over 30 programs across five service streams: Aged & Disability, Families & Youth, Multicultural, Legal & Professional, and Innovation & Development.

We are a values-driven organisation committed to inclusivity, social justice, and strengthening our community. Our team is welcoming, collaborative and passionate about helping people live successful, connected lives.

If you're looking for a varied and rewarding casual role that makes a real difference, we’d love to hear from you!

HOW TO APPLY

Please submit your application via SEEK by 3pm Wednesday April 23.