Principal Advisor
NSW Department of Customer Service
Posted 11 days ago
Role Title: Principal Adviser
Division Name: (Building Operations - Legal Operations)
Building Commission NSW
Grade: Clerk Grade 11/12
Salary Range: Salary $145,378 - $168,130 pa plus employer's contribution to superannuation and annual leave loading
Location: Parramatta and other locations in NSW
Term: Temporary up to 30 September 2025
Applications Close: Monday, 18th April 2025 [9:59am]
About the Building Commission NSW
- The new Building Commission NSW has been established to ensure the building industry meets standards, capabilities, capacity and resilience to deliver quality homes and meet the state's housing targets.
- Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture if integrity and responsibility.
- Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.
About the role
- This position is in the Disciplinary Action Unit, which is responsible for the disciplinary process in relation to Licence Holders within the Building Industry. The Disciplinary Action Unit is responsible for making determinations about complex matters of fact and law and the appropriate disciplinary action in relation to licence holders, including whether to:
- Impose monetary penalties up to $220,000
Implement drafted licence conditions, for example by imposing restrictions or remedying misconduct or misgovernance by ensuring quality improvements, and/or
Whether to suspend or cancel building licences of both small and large licenced entities in NSW, including building design professionals, builders, tradesmen, supervisors and certifiers - The Principal Adviser has expertise in applying legislation to building and construction matters. The Principal Adviser has wide ranging delegation to exercises executive decision-making functions which are similar to a member of the NSW Civil and Administrative Decisions Tribunal in its administrative and equal opportunity jurisdiction. The Principal Adviser, in conjunction with the Manager, leads continuous improvement and practice development of the Disciplinary Action Unit staff.
This role will suit a legal professional with extensive experience in litigation, legal drafting or regulatory decision making. Candidates should have an interest in regulatory law and practice and demonstrate strong skills in statutory and factual analysis and a highly advanced ability in drafting complex documents.
This is a fantastic opportunity to join the next phase of the Building Commission within NSW. https://www.nsw.gov.au/housing-and-construction/building-commissioner
In this role, you will:
- Consider the most complex briefs of evidence that are referred to the Unit and the oral and written submissions of licence holders, or other affected parties.
- Recommend and determine disciplinary action through administrative decisions;
- Prepare Notices to Show Cause and draft decisions determining factual and legal matters and take any appropriate disciplinary action.
- Work collaboratively with internal stakeholders including investigators, inspectors, mediators and legal officers, as well as external stakeholders, including lawyers, traders and consumers.
- Undertake and contribute to, supervision, training and development of the unit generally and more junior staff in the team.
- Undertake organisation wide development and process improvement in relation to factual and legal determinations, disciplinary referrals, evidence collection and presentation, and procedural fairness.
To be successful in this role:
- Would suite an experienced solicitor who enjoys solving highly complex legal and factual issues and determining appropriate disciplinary action, including drafting conditions to remedy misconduct and ensure legislative compliance into the future.
- You must have legal qualifications or relevant experience including the ability to understand legislation and apply it in a regulatory environment (minimum of 6 years).
- You must have very strong analytical and drafting skills, knowledge of investigative processes and the application of the rules of evidence, and principles of procedural fairness and natural justice.
- You must have highly advanced written communication skills and the ability to express complex issues in a concise and logical manner.
- Qualifications or experience related to building construction, surveying and certification or planning would be advantageous, but not required.
What we need from you
An up-to-date CV and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.
Salary Grade 11/12, with the base salary for this role starting at 145,378 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Michael Yoon via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday, 18th April 2025 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
About NSW Department of Customer Service
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.
We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.
Come join us and influence the future of our great state.
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