• Max term, till April 2026 | Part Time - 2 days/week (Flexible)
• Salary: $ 44/hr + Super + Salary Packaging
• Location: Townsville QLD 4810
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
Mission Australia's Café One is a social enterprise program which provides people with a history of rough sleeping and chronic homelessness and social exclusion the opportunity to participate in vocational training and employment.

Operating since 2016, Café One is more than just a job; Café One is a step on the journey towards independence, giving participants a sense of pride, achievement, and to gain skills to become financially independent.

The primary responsibility of the Café One Coordinator is to develop, prepare, support and assess the trainees who are undertaking the qualification of Certificate 1 in Hospitality and the barista course, in accordance with contractual and compliance requirements. The purpose of the program is to assist those vulnerable in the community to gain skills in order to become financially independent.

Your key responsibilities will be to:

• Provide management of all Café One operations
• Coordination of volunteers and community engagement activities
• Ensuring that quality food and service are being provided compliant with QLD Health laws, regulations and Food Safety Standards
• Be responsible for the ordering of supplies of food and coffee
• Provide ongoing support to Trainees and assist Trainees to obtain employment or ongoing training following their traineeship

Requirements for Success:

• Relevant degree (desirable) and/or formal qualification at trade level
• Knowledge of food preparation, hygiene practices and workplace health and safety
• The ability to lead, supervise and mentor a group of Trainees
• Strong organisational and administrative skills
• The ability to work with limited supervision including prioritising work and managing time effectively
• Demonstrated knowledge and experience working with people who have experienced long- term homelessness and the ability to work with disadvantaged people in a compassionate and effective manner
• The ability to cope with the physical demands of the position (such as prolonged standing, bending/squatting/twisting, lifting, reaching etc
• Mandatory Drivers Licence with ability to tow and reverse the Café One trailer

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.

For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply
Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.