About Us

At Veteran Pathways, our mission is to empower veterans and support their health journeys by increasing access to services and proactively managing chronic health conditions. Guided by values of integrity, respect, and compassion, we work tirelessly to improve the lives of Australian veterans. We connect them with trusted services and allied health professionals who listen, understand, and collaborate with them to bring their health goals to life.

We are committed to removing the uncertainty around accessing health services, offering clear guidance and personalised care that prioritises health and wellbeing, while fostering a culture of transparency and adaptability. Through this approach, we ensure that every veteran receives the support they need with the utmost respect and dedication.

Our goal is to improve healthcare access and support for veterans through the optimal management of their chronic conditions, always embracing our core values to achieve the best possible outcomes.

"Empowering Veterans, Supporting Health Journeys" isn’t just our slogan; it’s the foundation of everything we do!

About the Role

We are seeking a compassionate and dedicated Social Worker / Case Manager to join our team in Spring Hill, Brisbane. In this role, you will be an integral part of the Veteran Pathways team, delivering essential social work services to veterans. You will focus on enhancing their physical, psychological, and social functioning, ensuring that their health goals are met with the support they need.

Your key responsibilities will include:

Providing social work services to veterans in line with Department of Veteran Affairs (DVA) policies.

Managing telehealth assessments, case formulation, treatment planning, case management, and reviews.

Offering internal and external referrals and assisting with allied health intake bookings.

Completing all documentation and reporting to prescribed standards and timelines.

You will also be responsible for:

Developing and implementing psychosocial treatment plans, addressing issues such as social isolation, mental health, pain management, and rehabilitation.

Ensuring the delivery of services aligns with the Veteran Pathways procedures and DVA guidelines.

Contributing to continuous improvement initiatives and fostering a collaborative working environment.

About You

To succeed in this role, you will bring:

A Degree in Social Work and current membership with the Australian Association of Social Workers (AASW).

Experience working with veterans or a similar client group, with a focus on holistic care and chronic condition management.

Strong communication and case management skills, with the ability to work both independently and within a team.

A commitment to professional development and adherence to the AASW Code of Ethics.

A compassionate approach to supporting clients, always prioritising their dignity, self-determination, and well-being.

You will also be expected to engage in regular supervision, participate in professional development, and uphold the standards of practice required by the AASW and Veteran Pathways.

What We Offer

At Veteran Pathways, we value our employees and provide a supportive and dynamic work environment. When you join us, you’ll benefit from:

A competitive salary and benefits package.

Ongoing professional development opportunities to maintain AASW accreditation.

Access to a collaborative and supportive team environment, working towards a shared mission.

A flexible work environment, including telehealth services to support work-life balance.

Opportunities for career growth within a reputable and mission-driven organisation.

Apply Now!

We are committed to promoting an inclusive workplace and encourage applications from diverse backgrounds.

Apply now and become part of a mission-driven organisation committed to improving healthcare access and support for veterans across Australia!