Service Manager

Multicap
Roma, QLD
A$15,000 p/a + $15k p/a Salary Packaging + Employee Benefits!
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 13 days ago


About the role

Applications are now open for a max term Service Manager opportunity in Roma. Working full time hours, you'll oversee operational teams and ensure our services align with customer needs in our Supported Independent Living (SILs), In-Home Supports, Community Access and Day Services. This is a parental leave contract for 18 months with the possibility of going permanent!

A key aspect of this role is optimising your networking abilities to build strong relationships with external services, community organisations, and referral sources. By expanding Multicap’s reach, you’ll help bring in new customers and ensure more people receive the support they need.

About You

Leading a capable and enthusiastic team, you'll step into a well oiled operation utilising your passion for the disability sector, leadership experience and motivation.

On a day-to-day basis you will:

  • Lead, develop, and support a high-performing team to deliver quality, person-centred services.
  • Have experience in staff recruitment, development, and performance management.
  • Have experience in developing Person-Centred Plans within a positive behaviour framework.
  • Bring a deep understanding of legislation, compliance, and safe work practices.
  • Manage budgets, forecasts, and financial targets.
  • Have a proven ability to build external partnerships and drive customer engagement through networking.

Requirements

  • A valid driver’s licence.
  • NDIS Worker Screening Clearance.
  • A Working with Children Check.
  • Management experience in the disability sector (preferred).

Perks & Benefits

Enjoy tax-saving benefits of up to $15,900 per annum, Employee Assistance Program, Employee Referral Bonuses and Employee Benefits providing exclusive savings at hundreds of stores. You will have one on one training, a detailed hand-over and career progression opportunities along your journey with Multicap.

Who We Are?

At Multicap, we believe every person deserves to live life to the absolute fullest. We're a dedicate disability services provider that works with people from all walks of life, offering an extensive range of support to help you live the life you want. Our passionate team is dedicated to creating inclusive, life-changing experience for individuals and their families.

What sets us apart is the unwavering quality of our service and the genuine care we provide. Join us in our mission to make a difference.

The position will close on 9th March 2025, but we will be actioning all resumes as they come in so don’t delay!

Multicap acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.


About Multicap

Eight Mile Plains, QLD, Australia
Community Services & Development
1001-5000 employees

Multicap is a leading disability services provider dedicated to supporting people living with disability. With dozens of community hubs, social enterprises and a huge selection of support programs, we currently deliver services to over 1,700 people throughout Queensland, northern New South Wales and Victoria. Here at Multicap, we believe every person deserves to live life to the absolute fullest and strive to be the leading source of creative and sustainable support options for people with disability. With each new home, social experience, activity, community hub and job we create, Multicap is an organisation that’s here for the people we support in all ways, always.

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